Customer Ratings & Reviews

I got best return service at in store customer desk, it was truly professional.

Replaced my television 20 months into my 2 year warranty. The issues the tv had were not fixable

Super Clear picture Super Clear picture Super Clear picture

We love having the peace of mind that the geek squad protection gives us

I’ve had it for over a year now and it works Excellent really high tech.

I know geek squad and can i say i just love them they take the time to care

I wont buy anything from best buy without this amazing service

Very good very nice merry Christmas to all and all a good time

Great price for two years of protection. Seems worth it to me.

The best way to get free good stuff fast and easy 1

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

OMG, they are very helpful, plenty of knowledge, given from A to Z information

excellent customer services, plenty of knowledge, given the right information.

How do use the service yet but good to know that I have it for two years hopefully I won’t have to use it because the products I bought will be worthy of not needing repair

It is a piece of mind. Great way to protect your purchase. when something goes wrong with our equipment Geek Squad is there to fix it or replace it.

I love the TV. It shows beautifully, the sound is amazing and the size is just perfect for my bedroom. Will definitely buy again!!

This is my 2nd tv in the past 3 years that has been replaced by the added warranty. Service reps are great respond in a timely manner. I happy with their service!

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

The warranty I would recommend to anyone Thanks for the warranty process