Customer Ratings & Reviews

we have not had to call them yet. We did on a previous device and they fixed it promptly at no cost

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

The absolute best deal around! Geek Squad are great assSets!

I dealt with another brand TV for 8 months. Intermittent jittering was the issue. They finally refunded all my my funds and I purchased the LG OLED TV. I couldn't be any happier. The picture is amazing, even when the source is 1080P. A 4K source is phenomenal. If you research upscaling, you will find that it is quite a feat, to do it right. LG's OS has it figured it out. Others have not.

I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

The crews are very patient and nice. Though it took some time to get all issue resolved, I am very happy that Geek Squad provide protection to my TV purchase and offered the best outcome

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.

My girlfriend and I purchased the Vizio 50" M50-D1 Smartcast without knowing exactly what to expect because that model was in between the ones on display at the time. Let me tell you though, that i was blown away by this TV! We hadn't even realized until unboxing it that it came with it's own tablet/controller, which is a cool bonus feature. This 4K TV far exceeded all of my expectations, looking as crisp and vibrant as some of the much more expensive competitors on the market. For the price, you absolutely can't go wrong!!

I love Best Buy, they have the best insurance policy for their products!

I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

I brought a insignia TV 2 yrs ago and recently it died on me but thanks to geek squad they did what they could but it was dead. But did help with my questions and help me understand my options and where to go from there.

Gives peace of mind on a major TV investment and has always been super easy to work with.

We have very destructive cats in the house, so it's probably a good investment to have a coverage.

After wandering the Internet for a few weeks looking for the best option for a TV, I came across this unit. I was concerned after calling Samsung and them telling me that it did not support Plex. I went into the local store and was looking at another system and while talking with the guy about the TV I came in for he brought my attention back to this one. I explained that I called Samsung about the Plex issue, but he was certain that it supported Plex. So we got the one on the internet and after a quick update it loaded up Plex... I couldnt have been happier!

I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

Helps you feel safe with lots of help and options for returning/exchanging items.

It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.

This extended warranty makes me feel safer than my last extended warranty from my auto dealership

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.