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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 30,824 reviews
  • Rated 5 out of 5 stars

    Need protection plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get the protection plus. You will need this if you have little kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you it is really great having the Geek Squad Protection for what ever you purchase because you never know what is going to happen to your purchase's. I have learned that before so from then on I have been getting it on what ever I get that says that I can get it just to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv..Picture quality is beautiful. The sound is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm never not gonna choose Geek Squad. It's always a value to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully I don't need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it"s great to have..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in and installed my TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked up our tv. We always buy service. On our tv. The men always come out and work on our tv when we call. If it can't be. Fix they replace it. They are very professional when they come out. I would tell everyone to buy service on there products. I buy it on all my large merchandise.service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for pricy hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides a piece of mind, when buying high end items. Manufacturing warranty is great, but doesn't always cover everything and takes a lot longer than a ride to bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic TV. I already had a sound bar and Roku, so I didn't need a Smart TV. The sound and picture are great and it was easy to set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Five years with no worries! Thank you Best buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the added cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the added investment I am replacing a 65" TV that was previously covered by an extended warranty,I normally never buy them but luckily I did. The TV picture started to fail and after 4 years it was still covered under the extended warranty although I admit the process took time they reimbursed me for the original full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and software updates are quickly installed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new tv. I didn't need the geek squad to hang it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t need but was always good in the past.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses it in the past and hope to have a seamless experience if I’m in need again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is great, protection plans? Meh..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is always excellent, no complaints with them. The only part that sucks is how fast the protection plan deuterates. Used on a TV and within 4 months of purchase we lost a good chunk of the money when having to do a return. Not sure it is worth paying for, but was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has a quick response time , cared about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for this plan. A few years after buying the TV the picture went out.. Geek Squad came to the house in two days. Couldn’t fix the TV so they gave me a new replacement TV. No charge. I will also by their service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind and pocket to have one...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't hesitate to get this service warranty from geek squad for my 65" smart TV. This TV was an upgraded Replacement to our 55" which broke down beyond repair before the geek squad warranty expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very inexpensive tv with top dollar features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to replace an older plasma that did not have a full tunner. This unit has a very good tuner with many built in apps. Sound is fair a sound bar would help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no-brainer. I signed up again for my new TV. They setup the TV, make all connections and ensure it is ALL working before they leave. They are prompt, courteous and very, very knowledgeable.

    I would recommend this to a friend