Customer Ratings & Reviews

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

Great Service customer, focus and friendly and they knew what they were doing

Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

This product is some great stuff although I don’t necessarily like to shop at Best Buy there are when you really want to get a good deal and you can’t finance anywhere else for the same price as far as washing machines/drawers go they are terrible

Best warranty to get for your TV Computer Phone and every other electronic you have

Value per money,must have warranty for your electronic devices

Feels good to be protected by a warranty that will cover majority of the things on the television

Outstanding service contract. The price was right and the coverage is great. It gives me peace of mind to know that my electronics are covered by a great contract. One might take a chance and go without the contract, but, i'd rather be safe than sorry.

tv mounted etc............................................................................................

Great extended warranty on your brand new flat screen TV so if anything happens to it, Best Buy will fix it or replace it would recommend anyone

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

Great service very happy with my purchase would recommend to others

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

I haven't had the chance to use this but I'm happy I have insurance on my products.

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

Always great to have a warranty on the event something breaks and geek squad is always super helpful

Geek squad always helps out when I need them. They've come in very handy

Have not had to use yet, because the TV is running very well.