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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 30,799 reviews
  • Rated 5 out of 5 stars

    Good staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for 10+ years. Honest support staff that had yet to disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a good experience with geek squad some time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free & Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these a lot. When I need help, I go into Best Buy and the Geek Squad agents are always very helpful and knowledgeable. Highly recommend if you're not 100% savvy and could use a little help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the protection plan in the past. Very well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I GUESS IT WORKS IF I NEED IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NEVER HAD TO USE THIS PURCHASED IT JUST IN CASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love them i call them and answer my questions not only that they sent someone out to check it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I slways buy the extended protection warranty on my electronics and appliances because these days who knows if the manafacturers quality control Or products production is any good . Always good to Have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, the protection plans are great for certain products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, hopefully i dont need to use my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST THING EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend with any purchase. Has saved up from so much money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad mounted my television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected all my devices. Additionally, they very patiently and professionally showed me how to access my various devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid price for 2 years. Hassle free easily handels most things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE BY THE GEEK SQUAD==HIGHLY RECOMMENDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ESSENTIAL FOR A LARGE PURCHASE. IF SOMETHING MALFUNCTIONS, CALL THE GEEK SQUAD, THEY COME OUT AND FIX THE PROBLEM OR GIVE YOU A NEW ONE. CAN'T BEAT THAT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new 55" Insignia Smart TV. I'm enjoying watching TV shows & movies in my living room. Great picture quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very reassuring knowing that we have this in case anything goes wrong. Haven't had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan is best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had issue with any protection on anything I purchased with Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers answered all my questions with ease and made me feel good about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we haven’t had to use this yet. I do feel so much better knowing that if something goes wrong with our purchase- we will get the help we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remains to be seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are tough to review, because you typically haven't used it yet because the item is new. If they'll replace the item immediately, refund my money, or apply the difference to another TV, then it's worth it.

    I would recommend this to a friend