Customer Ratings & Reviews

Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

I always purchase the protection for the geek squad. Why not have that peace of mind when purchasing big ticket items for just a few dollars more. Its better than having to go out and replace it at full price!

Haven't used it yet since the TV is relatively new and hasn't crapped out yet. Figured if it does, they will take care of it. Cheap insurance.

this service should come with every purchase just too bad we have to pay extra

Boughtbthe orotection because TV was an open box and I liked the service they offer. They will go to your house to fix the item and replace if they can't fix. Haven't used it yet but that is what they say.

It covered my old TV and helped purchase a replacement. Setup was a great bonus.

Delivery was perfectly timed. Hope we never need help, but know they are dedicated staff.

A must have with any major electronics or application purchase.

Normally would not get the extended warranty but did in the past and it paid off big time when I had an issue- ended up getting a new TV and install for free.

I like the peace of mind, knowing I am covered and don’t have to worry about anything.

Great Idea for Peace of mind. Sales was amazing. Thanks

Always great customer service! We really enjoy the services

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

My tv had a black dot and geek squad replaced my television with a better version.

The Geek Squad gentleman was very polite about why he could not fix my broken television.

Anytime I spend over $100.00 at best buy I purchase a geek squad Protection plan. A lot of times people don't want to spend the extra couple dollars. But it more than pays for itself when an incident arises.

Always so nice… process is always smooth and easy.

Haven’t needed it yet, but the price was so reasonable I couldn’t turn it down. I always have difficulty with electronics so I happily purchased it.

Its a warranty. I dont think much really needs to be said lol

The 2 year Geek Squad coverage is a go-to for me. If I make a purchase on a TV, or other big dollar item, I automatically consider the 2 year coverage. Makes no sense not to. It should be your consideration as well.