Customer Ratings & Reviews

Overall a great deal for 2 yrs protection, especially with young children in the household!!

I always get a warranty from bestbuy on big ticket items, and i defenitly feel better about my purchase.

I recommend being part of this squad, it offers you the best guarantee and helps your purchases.

Good purchase and value for a 2yr warrant is good.

I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

I hope I never need this! I expect that service will be excellent if ever needed.

I always get the total protection. I guess it was called geek squad before but now it’s total and it

Thank you very much! Stay on the top line. Appreciate it! Shalom!

We got the 5 year warranty and it’s the best our previously purchased Sony kept freezing and they came out 8 times replaced everything and finally gave us a full refund! We were able to get a new tv and so far it’s been great!

I had a 5 year Geek Squad warranty on my Samsung tv which was a good thing since it quit after 4 years. Best Buy sent a Geek out to my house to check it out and he determined that It was best to replace it. So they gave me a number to call and it was fairly easy for them to exchange it. Just be aware that what they replace it with might not be as good as your tv. They gave me a model that was horrible so I had to go to the store and check them out to see which one I liked. The sales guy helped us and we chose a different brand and went home and called the number and they replaced it over the phone and now will deliver it and exchange the other one. So definitely get the warranty. It's so worth it.

If you don’t protect your purchase don’t cry later it’s insurance

Getting a warranty is a must in this brand. This is the 3rd tv delivered within 5 years.

I always recommend protecting your equipment. It’s an investment.

Support has been good so far. I hope the protection plan is worth th purchase if needed.

When I was with geek squad it was well everything went well

Thanks to me purchasing this extend protection I was able to get another newer version tv. When my went out

This product came in handy on several occasions. Would definitely recommend when buying products from Best Buy.

The warranty company is pretty good i used them on many Electronics i have

We have had Geek Squad for quite a few years now and they do very good work. If they can fix it they will. And if they can't fix it they will tell you that also. We took in an old computer and they told us they couldn't fix it. That's the way it should be. It's worth the money you spend for it.

I've purchased a laptop and a few TV's from Best Buy and always got the Geek Squad protection. The few times I've had to use it they were always very helpful and professional. No complaints!