Customer Ratings & Reviews

The geek squad was friendly and patient with my decision.

I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

I love this program I feel good about my products being insured with Geek Squad

Definitely worth the money for a five year warranty on the TVs

Awesome protection that was available when I purchased the TV.

The television protection plan for the Geek Squad is nice for the price that we purchased it for. If anything happens to the television we are able to get quick results because we purchased the plan for any issues that may occur. With an item that size I think it a great idea to purchase a protection plan.

Definitely would suggest that 5 year warranty. Makes me feel safer with my purchase.

The squad mounted the tv and ensured all was working before departing. Excellent service.

We got the 5 year warranty on an out of the box TV and so well worth it .. TV had a bad cooling fan when we first turned it on so we took it to Geek Squad and they sent it to Samsung and they replaced the Motherboard .. the TV looks and is amazing

Haven't used it yet, but the ease in setting it up into my account was amazing

Awesome protection that was available when I purchased the TV

Geek Squad came to my home a did an excellent job. Thanks Geek Squad..!!

The GEEK SQUAD representatives are fast at taking care of your needs!

Please listen to the BestBuy sales person when they talk to of this amazing plan, I had at first immediately shut him down and didn’t let him explain, I was wrong and should of been open and heard him out. When I got home and my order had to be changed because of availability and pricing, I found a great deal for Geek squad included in the add on suggestions so I added into the cart to see what it would do. I was in desperate and FAST need of replacing broken down kitchen appliances in a nee to me home because within a year I had no working fridge or oven Holy moly! I saved so much more on installation and haul away then I did on the geek squad plan itself! And 4 months later when my garbage disposal ALSO died, I used the plan to have that delivered and installed! And I still have 7 months left on my plan! Thank you BestBuy for such a great service

I couldn’t get customer support for a ThinQ App from LG. Good thing that I bought Geek Squad support. They were able to help replace the TV in home. The only negative was it took ONE MONTH for them to get to my home. I’m still waiting. Slooooow.

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

Used this insurance program and had no issues receiving benefits.

Geek squad is amazing and Best Buy has treated me so well through the whole buying process. Even having to return a couple defective TVs. I wouldn't hesitate to buy this because of the white glove service. Even with other options like SquareTrade available.

Purchased this just in case I might need it I usually don’t purchase extended warranties

Geek Squad is awesome! Great, friendly service!!!!