Customer Ratings & Reviews

I always trusted the geek squad to do repairs and answer a bunch of my questions they always been there for me and the family great job and installing our washer and dryer thank you very much

Great TV for streaming and video games. Soun quality is great. Would Def recommend.

a must have when you purchase a TV, this alone saved me thousands in the repolacement process. My TV started to have pixels go bad (white lines accorss the television) in the top right corner. I was able to have geek swuad take a look and they said its no good and issue me a credit for the TV through the insurance. Withour it i would have paid 3k plus tax, with this insurance i paid a third a got the new insurance...

I have not needed to use Geek Squad but it is nice to have peace of mind knowing if anything happens they have your back.

Hopefully I never need it but to know you have a 5 year warranty is a good thing.

Gives us great piece of mind to know our investment is covered by the Geek Squad!

Great deal and protection for my electronic. Even if you don't use it, the coverage of any unforseen circumstances is worth the price.

The tv quality is amazing, the sound is also amazing. I love how if I lose my remote I can use my phone as the remote.

I called after my TV suddenly stopped working and the agent was very helpful and a replaced my TV within 3 days they came to my house picked up my old broken TV and installed my new TV all in all this was an excellent experience

Had an issue with the TV 19 months after purchase. Geek squad will replace it. Glad I got the protection plan.

The repair team at the Minnetonka store went above and beyond to assist me with my issue, they weren't able to resolve the issue due to extenuating circumstances, but I left with a plan and was completely satisfied.

Honest service. They won't jerk you around trying to get paid for doing unnecessary repairs. The techs are knowledgeable. Although the products are good, they often fail after the manufacturer's warranty, which is a common practice (planned obsolescence). Geek Squad is there to honor and help.

I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best

Excellent service I will bring all my electronics or anything I need fixing to The Geek Squad

This is a great thing to add to your purchase for piece of mind.Any problems they will fix or credit you full purchase price.No better offer out there the Geek Squad is the way to go

After the waffling about paying $200 or so every year, I will never regret my decision again to purchase TotalTech and Geek Squad Protection! 100% satisfaction with every call, encounter and need regarding anything technical! I highly recommend getting TotalTech and GeekSquad Coverage as it covers so much more than merely items sold only at a Best Buy, but ANYTHING IN YOUR HOUSE THATS TECH TOO-no matter where you bought it. TotalTech with the added expertise and assistance with GeeknSquad has been absolutely invaluable for my entire family, all of our separate and different kinds of busy lives--including elderly parents who are not familiar with todays tech or integration capabilities, staff assisting with and ensuring each customers insividual needs are met for best as well as highest level for ease of use tailored to each person separately, and help with just about anything technical in the home with high quality standards, additional assistance and personalized care and help provided to any age group, all levels of technical expertise, as well as anyone who might come to mind based on some of the struggling with electronics, small or large appliances, etc. due to different disabilities while they attempt to navigate living in a world very much built and tailored to the able bodied majority. A disabled friend received a home consultultation with specific alternatives recommended, budget taken into consideration with all items identified by Geek Squad not even identified or addressed by the medical system with several home and health, daily needs assessments, etc never addressing the biggest life barriers hit by so many every single day. Best buys staff have been extremely compassionate, patient, respectful, engaged, pleasant, helpful and extremely knowledgeable with a wide variety of experts to assist with any technical question, recommendations for possible alterations to lessen the struggles of daily life, increase security, help best integrate needs with items you may already own to decrease barriers to many activities of daily living. Merely knowing I have access go a group of experts to help each exceptionally different family member in order to best meet their individual tech needs knowing their knowledgeable staff will consistently go above and beyond their job duties in order to provide the highest level of service to everyone, everytime, and even request additional expert opinions ans reviews to ensure all is done right the first time is truly a "priceless purchase" to have--even if merely for the added peace of mind for all household tech needs, recommendations or in home help!

Support has been good so far. I hope the protection plan is worth th purchase if needed.

Would definitely recommend geek squad, they helped me with my warranty and I had a great experience.

The C4 OLED is the only way to go to see a magnificent performance in picture quality. The colors are stunning compared to any other TV’s.

Buy the Geek Squad 5-year warranty for your electronic purchases. Unfortunately I needed support and guidance for filing a claim for warranty. BB and the GS helped me through the claim flawlessly. Definitely worth the price for the warranty!