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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30742 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 30,742 reviews
  • Rated 5 out of 5 stars

    It's nice to have device insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have a backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality products but technology breaks so good to have backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was able to help when my headphones sto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price! Would recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value , quality essay to use the life time is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel much better knowing my purchase is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Common Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s protecting your investment. Self explanatory and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would most definitely recommend this!! It’s great to have insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it. This was on my parents old TV I bought them. TV was about 4 year old and started getting dark spots. Geek squad had me send pictures and approved replacement. They came out and delivered the new TV and removed the old. Would always suggest either the individual plan or the plan that covers all purchases, both are a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bumpy road getting my tv warranty serviced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty on my insignia tv I bought less than 2 years ago, thank goodness. There was definitely an array of issues surrounding getting my warranty service but it all worked out in the end. I have just bought another 5 year warranty on my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You absolutely cannot beat a Best Buy protection plan for televisions! Especially for OLED TV's due to burn-in being covered unlike most protection plans elsewhere. I have personal experiences in which I have had 2 different LG OLED TV's that have been replaced, like for like (with one being upgraded from CX to G3!) due to accumulated dead pixels clusters. Techs came out, diagnosed and TV replaced (even wall mounted again for no charge!) in less than 2 weeks with me of course purchasing new protection plans for both! Best protection plan in the business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santa's Additional Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind in case something goes south with my new Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality picture. Perfect sound. Highly recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't had to use this, but we have in the past for products and have always been happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hesitant (I was afraid it was a scam)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to use this for a Sony TV that started experiencing back lighting issues. I was hesitant to purchase but I am very glad I did. This was much better than a Health Insurance Scam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind, no Worries!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Great Price, you always feel that you have no worries for five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to be squad they're very good and I've always had a good luck with them I'm there great people to help to assist with someone and maybe you have problems with whatever and as far as repairs and then really good and it's always good to have someone like to geek squad I would recommend the key squad to anyone it has any problems like with electronics overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely bought the geek squad 5 year protection

    I would recommend this to a friend