Customer Ratings & Reviews

Really worth the value! Enjoying the assurance of the warranty.

So glad I bought the extended warranty for the Samsung 50in series 8 tv. The warranty I got was for 5yrs. The TV worked great for the past 4 years then the screen didn't show anymore. I called customer service and they replaced it with bigger TV for the same price I paid for the smaller TV of the same brand. Great coverage. Thanks BestBuy.

Haven’t had to use and i hope i never do but glad i have just in case

The insurance agents were beyond expectations, and the all services for claim was easy, fast amd gentle

I haven't use the geek squad recently but, in the past they never disappointed me and I'm sure they will not let me down if I needed them again.

With how complicated tv’s are now I think this extra warranty gives great piece of mind

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

Although the 5 year Geek Squad Protection Plan is up front pricey, it delivers as promised. I've replaced 2 TV's due to screen failure and have received full credit towards a replacement. The exchange doesn't occur overnight, but it happens.

Gives me the peace of mind just in case something were to happen

Great to have a warranty beyond the basic one . Price was good.

Great Service! Delivered on Time! Met my Expectations!

So glad I paid for this. I usually don’t, but when it comes to TVs I’ve been burned enough to know it’s worthwhile insurance. Sure enough, our TCL 75 in screen went out not 3 months after the manufacture warranty expired. The Geek Squad came out, tested the picture, confirmed it needed replacement and called the exchange in immediately. I had a confirmation number and a link to the number where I spoke with an agent to get it replaced. So seamless and efficient. Thank you Best Buy!

Excellent price for 5 years of protection against any situation

Standard protection is a must to keep your quality items in Tip-Top shape.

Hope I never need it but peace of mind if I do!!!!

[Employee of bestbuy] Great piece of mind protection for my new Sony Bravia 5!

Didn’t use this much but its helpful if you can get it

Please listen to the BestBuy sales person when they talk to of this amazing plan, I had at first immediately shut him down and didn’t let him explain, I was wrong and should of been open and heard him out. When I got home and my order had to be changed because of availability and pricing, I found a great deal for Geek squad included in the add on suggestions so I added into the cart to see what it would do. I was in desperate and FAST need of replacing broken down kitchen appliances in a nee to me home because within a year I had no working fridge or oven Holy moly! I saved so much more on installation and haul away then I did on the geek squad plan itself! And 4 months later when my garbage disposal ALSO died, I used the plan to have that delivered and installed! And I still have 7 months left on my plan! Thank you BestBuy for such a great service

Very easy to receive I would buy again soon with np.

I love my TV and this be my second one and I going to get a larger for my family room