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Customer reviews

Rating 4.7 out of 5 stars with 30498 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 30,498 reviews
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offer adds great peace of mind, i know anytime in 5 yeats if my new tv malfuntions for ANY reason the tv will be repaired or replaced for a one time fee at purchase. That is a huge weight off my mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting Geek Squad protection with any computer purchase, and the two year is better than just the single year, they're great to work with, and you don't have to seek out a computer specialist, and hope they know what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy comes to your house to fix your TV, unless it's smaller than 50".... if they can't fix it, they will replace it with the same TV or like technology... or a gift card and you can pick something else out. Get the protection plan, protect your investment... you're welcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TYSM GEEK SQUAD !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth EVERY CENT !! if your phone starts acting wonky or goes kerplunk GEEK SQUAD to the RESCUE !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but i love having the option to use it if i were to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Really good value for the money. Good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing the Best Buy includes is the guaranteed of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is a great Value if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection for products is a great value. We have had to use it a few times and it was painless and easy. I would recommend getting it if you are purchasing high money products that you have the potential of damaging or electronics. Best Buy keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Dorm Room Size Smart Television! Purcahsed for a new college goer and its loved. Geek Squad hasnt had to be used yet but its always great to have extra protection. Purchased because its better go be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only one that covers burn-in!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would purchase again in future if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Insurance for todays expensive TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty much gotten to the point where if you spend over $500 on a TV you have to buy “5 year insurance”. My personal experience has been very good getting equipment fixed in a reasonable amount of time. Have had to call for service 3 times and it has always been a positive experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be leave the store without it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very attentive in and out very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great without worrying about breaking in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad do nothing you only pay for that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought tv mount and set it up on the wall by my self. Geek squad thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a most have. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chief of Tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best tv's I have ever bought, Samsung is by far superior to any other Tv brand in the market and purchasing from Best Buy? everything will always go right. Don't forget to use Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan is well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the best warranty. I will not buy electronics without purchasing the Geek Squad protection plan. I’ve had a few large purchases that failed and Best Buy repaired or replaced my items just as promised. I suggest the extra expense for the protection to all my friends and family.

    I would recommend this to a friend