Customer Ratings & Reviews

Geek squad is the best! They are easy to work with and always fix us up!

Geek squad is the best! They are easy to work with and always fix us up!

Good service, never had problems in past replacing/fixing things.

I javent had to use this warranty as of yet,but i have never had any problems in past.

The most famous consumer tech-support service is undoubtedly Best Buy's Geek Squad. Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too. It's also the least-expensive service I've tested and includes a license for top-notch security software. Geek Squad technicians, on the whole, delivered the best results among the services tested, and they didn't pester me to purchase additional products.

Floor staff uplsold me to the 5 year protection plan. Hopefully i dont regret it

Haven’t had to use this, but have faith in my local Geeks who seem to care and know about these tech items. Don’t really like how the prices of these plans keep getting jacked up.

The all around service i received was great! Best buy is not just a leader in electronics, but they lead in customer service as well.

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

I have always purchased Geek Squad protection on devices through all the years. The few times that I have had to use it was perfect.

Bought for an insignia 43" non-smart TV - hope Best Buy and Insignia are listening because not everyone uses a smart TV and like the privacy of a non smart to add a Roku to control what a manufacturer can discover. But the 5 year geek squad I probably won't need. I like the store brand better than others.

If you use any sound bar besides Roku if you use the ARC connection and your remote controls your soundbar and the TV your volume will jump three to four increments at a time. If you use the optical you have to use a remote for each one, and if you use the auxiliary cord which is low quality sound it's fine

I haven't had to use it for this product, but the Geek Squad has never let me down in the past.

I love this computer, I enjoy it and it works well n perfectly fine

You must have Protection; we never know if items will stop working shortly. Technology is improving; however they are not perfect.

I hope I never have to use this but I’m glad I got it.

The agent is mounted my TV and connected it to all my spectrum devices and Internet services

Hopefully I never have to use my geek squad protection, but I have peace of mind knowing it's there if I ever need it! I've been shopping at Best Buy as long as I can remember and they've always treated me good!

I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

They were friendly and helpful but getting the appointment was more difficult than it needed to be