Customer Ratings & Reviews

They have the best of quality customer service would definitely recommend for all your electronics and appliances!

Having the geek squad one click or call away is very reassuring!

It was not very expensive to add the extra warranty.

Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

I've never had to use it but friends of mine have and they said that Geek Squad is awesome

Piece of mind highly recommend for new purchases. Always get.

Outstanding service highly recommend came out to look at what was wrong with my tv couldn’t fix it had a gift card the same day for the value that I payed for my tv the same same

My last tv screen went black and I thought I was doomed. Here goes another $1000 on a tv. When it wasn’t even that old! But I have to thank my past self for buying geek squad. They were able to order parts and have them shipped. We were serviced during the pandemic and they took all the precautions! Ultimately my TV wasn’t salvageable so I was given a credit toward my next purchase! High recommend to everyone.

The Geek Squad can assist you in setting up and repairing tech devices, like smartphones, smartwatches and tablets, as well as large appliances and electronics, I recommended

The agents mounted my tv and did a very excellent job

Great people and great help they answered all my questions right away

Really good coverage for the price. Have had to use this before and worked well.

When covering electronics items that are difficult to have repaired getting the GeekSquad warranty is a must. For the cost it can save the purchase value of the item covered. It has allowed me to upgrade one of my items with a much more capable replacement.

Purchased for our other tv, same idea as we have young kids and it is not a good day when the living tv gets smashed and you have no warranty/protection plan and end up spending 10x as much if ya buy the plan rather than a whole new tv.

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

Its a great service and i would do it again but my needs have changed.

the geek squad was very helpful I brought in a few computers that were outdated and irreparable and they were able to retrieve my info and pictures onto a harddrive. they were friendly quick and efficient

Great service from everyone in the store. Happy with the outcome.