Customer Ratings & Reviews

Always a good idea to protect your purchase. Havn't used it yet and hope I don't have to

Very good service staff good great customer service. Problem solved

GREAT PEICE OF MIND ESPECIALLY IF YOU ARE BUYING A 70 INCH PLUS. HELPFULL JUST IN CASE SOMETHING GOES WRONG. I HATE DEALING WITH MANUFACTURERS WARRANTY.

I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

Geek squad insurance covers OLED burn in which is wonderful. I love the peace of mind that my devices will last a long time, thanks to geek squad.

Had geek squad coverage before. Definitely worth adding to products. Highly recommend!

Unfortunately I never use it for any mounting or repairs, however, I was able to exchange a damaged TV which is still on warranty.Geek

moved a tv in rain and it didnt live. if i would have had a protect plan on it. ide a got a new one. so when i bought a new one. guess what... got me!

They made it seem like this would protect your purchase from accidents when it only protects if your tv stops working because of manufacturing issues. I feel like they should state it clearly and I paid an extra 50 dollars for no reason.

Will not buy any Electronics without purchasing the in-home service warranty from geek Squad. I just feel that is necessary and well worth the money.

Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience. I cannot imagine buying an electronic device from Best Buy without Geek Squad protection.

I cannot imagine buying an electronic device from Best Buy without Geek Squad protection. Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience.

almost into the end of my 2 year agreement the TV went bad. Geek Squad came to my house, helped me out, all ended up good. If not for geek squad protection I would have spent a lot more on another TV

Quality electronics are worth the protection. I definitely recommend getting one whenever there is several hundred bucks spent.

It’s always standard to get a protection plan for a new television or computer. It gives me a piece of mind to know it’s there when you need it.

How could I not protect my investment? Truly a great value, definitely a no brainier! This is my bedroom tv, I watch it daily as I get ready for the day!

I haven't had to use my service on my recent TV but I did use to on my last TV to buy my new TV. The process was a little wonky but in the end I got my new TV

I always purchase the Geek Squad plans since the 1st one I purchased covered the 1st tv I bought when it had an issue.

The agents fixed my computer and fixed it fast. Explained everything in plain English so I could understand it, not computer talk. And was safe about it

Headphones connect nicely can’t even go outside a little bit and they will connect very impressive product