Customer Ratings & Reviews

Definitely comes in handy to add insurance on your product. Still haven’t used the protection plan but it’s good to the have it.!

Excellent service in the store by Bill in the Magnolia Center. Great knowledge and interest in my purchase. Great guy!

It is necessary for electrical appliances and it has a fault

I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

Didn’t have to use my warranty tv is still working good as new

Always great service with this coverage. Prompt in store.

As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.

Bought this for my Samsung TV. It was having issues with the display and BB got it all fixed. This service definitely gives me peace of mind.

I CONSIDER THAT THE WARRANTY EXTENSION OFFERED FOR 5 YEARS FOR TV IS A VERY GOOD BENEFIT FOR THE CUSTOMER THAT MEANS A PLUS IN THE SERVICE

I always purchase geek squad services, a big peace of mind

Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

Have purchased the additional protection on most of my large purchases and glad I do. If a problem arises it is easy to get Geek Squad Help!

Although I haven't used this service but really glad I purchased it. Reading over the Geek Protection I made the right decision to purchase it.

We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

Covers my new monitor, provides peace of mind in the process. Happy I purchased!

I love bestbuy's plans to have everything protected and at low cost, without comparison! Awesome service to protect your tech! They cover everything!!

But if I do, I am glad I got it to protect my investment. I wish I had bought on the LG set that went bad after 2 years. Went back to Samsung with the extended warrenty - can sleep good now.

5-Year Standard Geek Squad Protection Plan is a good investment providing warranty coverage confidence.

The Geek Squad always knows how to provide an absolutely marvelous service. They are always so friendly, professional and they get the job done!!!