Customer Ratings & Reviews

Great service when You need help I would purchase it again

Purchased the 5 year protection plan from the Geek Squad. Hope we never have to use it, but it gives us peace of mind.

They help me with the microwave installation, super great polite personnel

This plan is for five years so it gives the freedom to have my tv services and save me money on the cost of repairs.

Geek squad is very good for yout warranty there very fast to get your product fix if they can't fix they will give you a store credit to purchase anything in bestbuy store

Very nice to know that we have like an insurance to make sure everything keeps working for at least two years !!!

Repairs or replacement you dont have to worry for a long time with this buy. If you have the money for it, why not! Esp since newer appliances don't seem to last now a day.

Very convenient. Gives you piece of mind. It’s a good investment.

The tech was very friendly and very helpful. Wish more places were the same.

Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!

It just arrived, I installed it and everything was as expected, great image quality, sound. The perfect installation process, the TV does everything almost by itself, I recommend it to all those who are lovers of good things in terms of quality-price, I recommend that two people assemble it due to the weight and safety

The TV was good until it wasn’t. Everything was great and the clarity was amazing until right around the time the geek squad protection plan expired. A little over two years the clarity is horrible and liked shows here and there thought out the sceeen. What looks like white lines are not apart of the show as this is how is shows up

great deal will buy again best buy had everything we needed for the office

I best buy their always helping and its was worth is it

Great service-I always get this with my purchases. I’ve NEVER had an issue. They even gave me credit on an item that was discontinued but still within warranty-wow!

They were quick refunded me store credit no issue.

I purchased a Geek Squad 5 year protection for my new LG 65 inch Oled TV C4. Best buy is the only company i found that will cover burn in for an OLED TV.

Excellent with delivery, set up. Friendly and courteous.

I don’t used yet but u think this is necessary, just in case.

My TCL, in its 4rth year of service, failed to come on one day. I took it to Best Buy with the warranty paperwork. Less than a week later, I received an email that they were declining to make the repair and that I could come in and present the email and get a replacement TV. That is what we did and the process was seamless and also painless. I am pleased that we had that warranty.