Customer Ratings & Reviews

I'm glad to have purchased this agreement for my TV. The tech that assistsed me was knowledgeable, friendly and explained everything to me before leaving.

Tv was hooked up flawlessly! The delivery was smooth and convenient.

Geek Squad Protection is a must for OLED TVs. I purchased the 5-year plan for a great price. I feel at ease knowing I’ll have Geek Squad coverage for the next 5 years in case anything goes wrong with my TV.

I’m always add Geek Squad Service as you will always be taken care of by friendly agents. You get what you pay for.

The TV was good until it wasn’t. Everything was great and the clarity was amazing until right around the time the geek squad protection plan expired. A little over two years the clarity is horrible and liked shows here and there thought out the sceeen. What looks like white lines are not apart of the show as this is how is shows up

I always purchase an extended warranty. Great service.

I was happy to purchase it because it came in handy when my TV started turning off by itself it was replaced seamlessly and the person at The geek squad was the next exceptional at his customer serviceability even though the manager of the store was rude to me

I really don't like the idea of needing additional protection beyond the warranty. But, on a HI-Def TV I felt it was best to buy it. The sale rep told me that Best Buy had recently lowered the price of their service plans and it did seem reasonable for five years. Even consumer articles are recommending a protection plan of new TV's with the expense and hassle of getting them repaired under warranty. I was told that to have LG repair it under warranty if needed be sent to them. If it's true of not, I have read that some plans do require you to ship it to them. A TV is too much trouble to attempt this with. In the last 8 years of flat screen ownership I've only needed 1 repair. It was in the last month of the first warranty I'd purchased and was a good experience.

Very dependable. Gives you a peace of mind for the coming years knowing your covered

Geek squad service is a must. If you are buying anything from best buy, it is worth spending a fee bucks for the geek squad protection. I got a sony TV and installed the tv stands. I noticed after my installation that the TV was shaking and it could fall down. I called best buy and the Geek Squad team were very happy to help.

I'm so glad best buy offers warranty on their items. I always purchase the extra warranty and dont have any complaints. On my last tv purchase, i had to use the warranty because the tv started to have issues. Long story short the part did not fix the issue and the tv was no longer being sold so i got a partial credit for the tv. Something is better than nothing and this was after the 12 months but still within the 2 year warranty.

Had 2 tvs replaced by Best Buy and had no problems with them! I always buy it on all my tvs! About to buy another tv from Best Buy and the service plan! Only people I buy from!

Seems like it was a smart move to purchase an additional warranty at a reasonable price.

Amazing tv and picture!!! Bright for a oled. I’ve had a mini led from Samsung and this is still superior to even mini led. My ps5 games look amazing. Even regular cable tv the details are just amazing. I have a bright living room and this still works great. Love it!!!

Often and I add geek squad protection to my products. It does add another layer of comfort, knowing that I’m protected for additional length of time. Thank you Best Buy for offering this.

I've used geek squad warrenty in the past and they do honor there warranty and this plan is price great for product i purchase.

It just arrived, I installed it and everything was as expected, great image quality, sound. The perfect installation process, the TV does everything almost by itself, I recommend it to all those who are lovers of good things in terms of quality-price, I recommend that two people assemble it due to the weight and safety

It has saved my peasant existence of a life from spending an absurd amount of money for any product. Between defects, wear and tear over time, or bad products overall, the warranty has been very helpful. Between getting my money back, exhanging, or getting store credit, it honestly is one of the only reasons why I even shop at Best Buy.

Recomiendo, vino en perfectas condiciones la verdad

Have not had to use them but I am sure they are great.