Customer Ratings & Reviews

Since the Samsung t.v. collapsed with in the first couple of years, and my t.v. was replaced with a Sony, because of the 5 yr. warranty I bought in the beginning ~~ I bought another 5 yr. warranty for the new Sony.

The security is definitely worth the money we all know life happens and i will always go fir the protection

The protection plan is good overall. What I don't like is it doesn't kick in until a year after you purchase which wasn't obvious when I bought the TV. You have to go through the TV provider for the first year on most models. So, basically, you are paying for a 4 year plan instead of a 5 year, because you can't use the plan in the first year of owning your tv. The bottom line, you shouldn't be charged for a 5 year plan if it is only good for 4 years.

[Employee of bestbuy] Great smart tv. The interface is smooth. All apps work perfecty fine. Wish it was a little brighter. Would recommend Apple tv for better picture quality

Thomas and Arthur were the Best Buy representatives that we have dealt with since February 4 other than our sales person, Kiera. They were efficient, professional, and shared their knowledge of all the products. They were patient with us explaining different phases of the TV and the remote. Thomas was Especially very helpful. Kudos to Best Buy for having both men on your team.

It’s best to have protection on the things you buy because you never know what can happen to the things that cost a lot! I love this protection very much and it has helped me a lot aswell

Very professional and knowledgeable On time Highly recommend

Best way to keep your items safe and can get another or fix with this plan

I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

The protection plans are great and the geeks are the best. The other Best Buy customer service personnel (telephone) are horrible, it is bad enough that if Best Buy does not fix that aspect of their customer service it will start to (if it already hasn't) turn customers away. I have already sold all my BB stock due to I am not sure that they care enough to fix what is broken.

Well, i can't say this enough about Geek Squad, they are excellent! If you're on the fence about including their services, don't be! Its worth every penny. I've never had a bad experience with thembor have anything negative to say. They will always take care of you.

When i bought the C1 LG OKED tv i knew that ill need a protection plan cover for avoid any future inconvenience. So i bought it. Im not have any problem with the tv buy one never knows. Is a great option and very necessary.

works for me great itemi recomind to purches this item i

I always purchase the protection plan. The Geek Squad has come to my rescue a couple of times over the years. Especially having a young one at home with his electronics. No telling when a spill or fall may happen, LOL. A necessary purchase. Thank you Geek Squad

Listen, I won't buy anything electronic without some assurance I'm going to have an exit strategy for when it goes kaput. Geek Squad by far has the best plan in the industry and has saved me from having to shell out major dollars more times than I can count on one hand. Its always straight-forward. You call, tech comes out and assesses the issue. They fix it or replace it... PERIOD!

Always good to get 5 year warranty. I had a Plasma TV 15 years ago that went up on me with 2 weeks remaining on a five year warranty and Best Buy offered me a comparable replacement TV or value applied to an upgrade. I upgraded and enjoyed the hugely applied discount and TV.

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well