Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 30,390 reviews
  • Rated 5 out of 5 stars

    Get the added protection for your rental units.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the added protection. I live in Boston and my condo is rented in FL. Knowing that I have someone to call and get things fixed for my tenants locally is a real benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and knowledgeable Ontime Great service Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the low price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet (just bought the TV), but I have heard nothing but good things about this service. And at only $49.00 for 5 years I thought it was a real bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    20 years of great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been shopping at same location (West Nashville) store for over 20 years and have been very happy with staff, help and products knowledge and availability and Geek Squad. Thank you Geek squad and every one at Best buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gerk Squad is a AWESOME service i have never had a issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good choice to keep you items well instaled and protected without moving from your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives us confidence in our purchase and we know that if there is an issue we can call the geek squad .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Support coming your way

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad gave me the mental comfort that my TV is safe with them for the next 5 years. No worries on my end, and wide support across america! I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Service explaining how to properly setup tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for small money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for small money on a large item that can quickly become unreplacable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by the Bradley, Ca.geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was called out our vacation camping area to diagnose and solve a problem that I was having getting my newly purchased television connected up in my Airstream trailer. They showed up and within approximately 30 minutes they had my TV hooked up and we’re out of there. These technicians were very knowledgeable and professional. Thank you Robert w. & Sandee Ott

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service provided by GeekSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service provided by the Geek Squad. Best Buy is my go to for all electronics. They provide great customer service, products and prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to electronic purchases, I always get the Geek Squad Service Warranty. It has helped on a few purchases bought at Best Buy in the past years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a peace of mind in a house full of elect tonics. Much apprecieated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with my Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used the service once so far but it was simple and the Geek Squad were very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This very much helps a lot when you have big purchases. You need to protect your products at all times and geek. Squad protection is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality for a low price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I purchased the Vizio 50" M50-D1 Smartcast without knowing exactly what to expect because that model was in between the ones on display at the time. Let me tell you though, that i was blown away by this TV! We hadn't even realized until unboxing it that it came with it's own tablet/controller, which is a cool bonus feature. This 4K TV far exceeded all of my expectations, looking as crisp and vibrant as some of the much more expensive competitors on the market. For the price, you absolutely can't go wrong!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth the cost!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection! You wont regret it, and it can sace you money in the long run!

    I would recommend this to a friend