Customer Ratings & Reviews

I am very thankful that I had a two year warranty because I needed to use it and it enabled me to get another TV

Worry free protection. Never know when things can and will go wrong.

Always available to help if needed an excellent option

Like I would say before it's good to get warranty on your items it's very important because you don't know what can happen to your items and I want to say thank you Geek Squad for helping me in exchanging my TV for the same price TV

I'm not a big fan of warranties on small electronics. But for a $400 TV . . . I bought the 2-year warranty for a little over $20. I figured that if something is going to go wrong with the set, it should happen within two years. Otherwise, it should be OK. Then it would be time for a new TV, anyway. My only interaction with the Geek Squad was on a carry-into-the-store computer problem. They diagnosed the problem and recommended a self-fix (which worked), and charged me nothing! I was impressed.

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!

Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

Love geek squaf.always ready to help when needed. So far they fixed three of my devices.

Geek Squad protection saved me hundreds when my TV became inoperable. Process for replacement was hassle free and incredible.

The support team helped me find the best tv, and made sure it was write for me!

Good price and good TV, excellent service and customer service

We had a crack in our TV and Best Buy replaced it the next day! We had our brand new TV set up and running for thanksgiving football! Thankful for the Best Buy annd geek squads awesome customer service!

Support provided by Geek Squad was extremely smooth and I barely had to do anything.

GeekSquad has always been a great additional service offered by BestBuy. One of the reasons I always check BestBuy first!

They r the best in town for warranty and coverage options

Great picture. Liked the idea of being able to load different apps. Didn't like the fact that the memory was quickly used up after uploading a few apps. We ofteh received a message to uninstall apps to clean up the memory. Overall this is a great TV for the cost. You may need to be a little tech savvy for this one.

terrific to add security if something breaks down and hoping it never needs to be used

I appreciate the addition of extended warranty a lot for electronics and other devices. Best Buy is good at taking care of issues that occur down the road, particularly if you have this extra coverage.

I love the Best Buy protection plan, which I've used for lower-cost items like hearing aids and smart watches. I hope it works and is just as excellent.

Weird thing to ask for a review on, but okay. We basically got this as insurance because we were getting a tv delivered and the contactless delivery nulls the usual delivery-related insurance. So covid19 safety won out and we got this to be safe. Didn't need it for the delivery (that went well), and I suppose we have it in case we need it going forward. Hopefully we don't. You know how it goes.