Customer Ratings & Reviews

Would recommend this to anyone get your extended warranty plan anything can happen to your tv even its brand new it happens to anyone even the new tvs never know what will happen be safe than sorry

Great Protection Plan for a good price for my device.

I absolutely love my all in one computer. It's not bulky and very easy to maneuver from one room to another. The touch screen effects are awesome and to actually be able to see everything on the screen is great.

The agents were very knowledgeable and very proffessional

With my luck, as soon as manufacturing warranty ends, Geek Squad will kick in and I’ll have piece of mind. I always het a Geek Plan.

Great warranty Best Buy is the best definitely recommend it to everyone

I'm always questioning my self when I have to purchase protection for my large purchases. I purchased the protection to one of my TV's 3 years ago and my TV started to flicker. I called to get it service, however they could not fix it and my TV was replaced!!! You may not ever use the service but it sure was nice to have it when you need it.

Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

I gave five stars for the value. At $20 per year for 5 years on a 75" TV is quite reasonable. Although I haven't had anything go bad on me under an extended warranty.

I used to work for Best Buy and I shop a ton here. When it comes to TVs and anything covered with their "accidental handling" I always get the protection plan. It's a real life saver if something goes wrong.

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

hope i dont need to use it ...but if i do im sure geek squad will come through

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

I work on appliances for a living and sell protection agreements every day. So I believe in them whole heartedly. I chose to purchase the protection agreement when I bought my TV for peace of mindand the fact that if it breaks it will be repaired or replaced. And the price was very reasonable compared to other plans.

Peace of mind knowing ai have geek squad protection! My last TV i bought went out with one month remaining on my two year protection plan i purchased. So this was an easy choice to get a five year protection plan. It's the peace of mind. Best Buy is also the only company to cover burn in on an OLED TV if burn in is a concern.

With the age of the net, these type of services are sort of outdated.

Def good to have geek Squad Protection for my LG C2 42 inch tv

Free in home Geek Squad visits have been very helpful! They migrated data between my two I Macs and are helping me fine tune my Wi-Fi system in the house. The agents even make product recommendations and schedule a future appointment to deliver and install new items.

excellent service ! would recommend them..anytime..

Absolutely worh thw price. The tv i had the protection on went out, and the plan covered it completely. I'm currently trying tonadd the same protection plan to the new replacement tv.