Customer Ratings & Reviews

Good tv and brand. Had my other 55” going on 5 years. This one however stopped working after 3months. Geek squad came out determined it was the screen itself and couldn’t be fixed, but with my warranty i can still return it. Good to have.

I really appreciate and love the installers because they walk me through it explained everything to me and fixed and clean what they messed up

I Purchase Protection on every best buy item I buy, but not just any protection........ Geek Sqaud protection! They replace with equal value of a product if your not satisfied. Im always going to recommend them because every time they have done service or replacements of my products its been shown to me that they are very concerned about my satisfaction towards their service and that is the bottom line most important thing for me as a customer. 5 stars guys!

If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

Great buy for protection of your electronics a must have

The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

I haven’t had to use it yet. I did get the 5/6 year plan. Just in case.

Excellent service, protection plan, and a professional crew.

My 4-year old LG OLD developed screen burn-in and within 3 to 4 days of contacting the Geek Squad it was replaced with the latest model at no cost to me.

I’ll give you five stars reading very good awesome

Only ever had to use one of my protection plans on a manufacturer defect and was extremely happy with the support. They refunded me the full purchase amount so I could replace my TV due to it no longer being manufactured.

I purchased the protection not actually thinking I'll ever use it, but when I had to use it I was pleased to see that it was worth the cost. My TV went down and after the Geek Squad came out I literally was given credit to get another TV, no questions asked.

I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

Great service and set up. Amazing job. Wonderful guys

Works as stated oled tv had burn in and techs came out and inspected the tv. A few hours later I received email saying they would replace tge tv.

No like to expensive and illustration educational purpose

Excellent GS protection for Bravia OLED. If this TV fails in 5 years you want it protected for the price point of the TV and protection. GS protection is very good.

I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

Important service that I rely on for protecting my purchase.