Customer Ratings & Reviews

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

Great service very happy with my purchase would recommend to others

I didn’t use this for installation of the tv, but they have to help me uninstall my tv now and they didn’t charge me because of the situation so I appreciate it!

Geek squad always helps out when I need them. They've come in very handy

This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

I haven’t had any problems with it yet! I only wish that the sound quality was better.

These plans from Best Buy are very valuable. I have bought them in the past and had to use it for my last TV. It definitely paid for itself.

some people believe that if you buy warranty that something will go wrong with a product buy in the long run its woth every penney because lets say you buy a tv and add warrantty for $100 more for 5 years and if anything is wrong with the tv they will basically give you a free tv because to repair it cost more money for them

Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

Protect your investment, used to protect my 65” LG C2, I hope to never need to use this service but it is comforting knowing I am protected.

Have not had to use yet, because the TV is running very well.

This 2 year plan was great to purchase for my device.i didn’t have any problems with this

I have been dealing with Best Buy for over 15 years. I always purchase their Geek Squad protection plan if it is offered, regardless of what I purchased. I remember all too well the high cost of simple fixes on my computers before I became aware of Best Buy's Geek Squad. They will save you loads of money, believe me.

The service is good & quick and they mounted my TV and connected to all devices.

I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

I always get the extra warranty for all my electronics, We bought a 55in Sharp back in 2012 after 4 years the LED panel blew out and I had the 5 year extended warranty, The TV was not only replaced I was given full credit for the old TV and was able to upgrade to the newest model for only a few more dollars.

Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

I purchased the 5 year plan. When researching OLED TVs, burn in seemed to be something that many prolly mentioned was a possibility. I went with Best Buy in the end because if their great warranty that covers burn in. It was a no brainer really.

I got this on an Insignia TV. Great value for 5 years. So far I have not had to use it, but if I do, the price was well worth it. I would encourage everyone to get one, especially for a TV.