Customer Ratings & Reviews

This TV replaced an old one that did not stream and since we dropped Direct TV because the price was ridiculous and we went to all streaming for 1/3 the cost we had to get a new TV. This roku TV is wonderful. Has a much better picture than the old one and a GREAT price

geek squad has made me a firm believer over the years. until I have a bad experience.... all hail geek squad! they have earned my respect. keep doing what you do geek squad. thanks

I absolutely love this tv! So much extras packed into this model and then some. I love all the user friendly interface and all the different features I am a loyal Samsung consumer!

I purchase all of my electronic products from Best Buy. I like that they have the Geek Squad as their service as I have needed their help on many occasions. The staff there is generally helpful, although sometimes the wait to see someone can be long. I trust Best Buy and their Geek Squad, which helped to remove malicious software that appeared on my computer. They did a thorough scan and eliminated all threats to my system.

The best thing was to get anything in bestbuy. I really liked my product and the customer service did the best and made me feel more comfortable.

Closes TV to an OLED I've seen, just got to mess around with some of the setting to get the highlights and darks balanced out and you will be blown away with the how deep the contrast and colors are. This TV replaces my 2017 65" LG OLED in the living room that's how good this TCL is.

I never use to purchase extended warranties and for some unknown reason I purchased one on a laptop, I'm glad I did i cracked the screen and everything was covered from then on I get one evertime, if you divide the cost over 5 years it's not bad

You can't beat the Geek Squad ! As soon as we purchased this , our computer was compromised by an imposter rep for a printer Company. Geek Squad got us in that night! They kept it for a day and cleaned it up and checked for viruses and inplanted tracking, ect. They talked to us extensively and educated us ways to protect the laptop security, ect. The staff are knowledgeable, kind and efficient. Mad respect! Well worth purchasing for any issues and help with laptops/PC's.

This option is Greatly a Excellent one. The Geek Squad are Excellent at their job. Best Buy has one of the Best Warranty solving Problems or any issues with Products sold by them.

I really like the product, the color is fantastic and the is amazing. I only find it difficult to setup Lg account. But eventually I got it and I am still installing some apps. But I found Netflix on the remote but any time I tried to download it I don’t get it. But I like the product.

Love this tv as it has a bright and colorful display with deep blacks given it’s an OLED. Supports for PS5 was a must and this was a solid choice. Alexa doesn't turn on/off the tv however. Does work with smart cameras. If only Best Buy and Geek Squad had sent a notification email about the 60 day extended warranty limit from the day the Warentee I purchased ran out I would be stuck without any Warentee on this investment.

Hopefully don't need to use it but good to know I have the protection for 5 years considering how often electronics tend to break early.

Can’t beat it. Something not working the way it did when you got it? Take it back and get another one. No mailing anything off. Which is why I get all my electronics from Best Buy and not anywhere else

I highly recommend Geek Squad protection with a major purchase. I feel much more comfortable knowing I’m protected and have Geek Squad to help if I need them.

The guys were great! They took one look at my television and knew that they had to call it in. Within an hour, I was notified that my television had to be replaced. Having the protection plan was the best thing I could have purchased, along with the television.

Geek Squad add on when buying a system a must. My LG TV quit after a year. Geek Squad replaced the TV and did the reinstallation. Worth the cost

Amazing warranty replacement plan. However if you could speak to someone who spoke English that would be great. These people overseas kept screwing up things until I got to speak to someone state side that took care and fixed everything

We are two seniors, 80 and 83 years old. We have seen so many changes in technology in our lives that it’s very hard to keep up. The geek squad understands our limitations and has resolved our problems effectively.

They do keep trying and trying and trying and trying, even if they never get it right so the guarantee is good if they had staff that knew how to do the work

I normally don’t buy an extended warranty but due that the tv is a fair condition item and open box I decided to secure the investment.