Customer Ratings & Reviews

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

I am glad that i paid for this 2yr warranty,never know

Haven’t had to use but do know from past experiences that the geek squad is very good. Always helpful and will replace if item cannot be fixed. Option I would recommend on appliances, etc. depending on cost of item and geek squad price

No haggle, straight cut and dry coverage. Past warranty transaction i brought my Bluetooth buds into best buy and explained the issue and they smoothly inspected and exchanged. Thanks Geek squad!!

The employees answered all my questions and made sure I was taken care of.

It’s important to have this service in case anything happens to my tv

I purchased something and needed to return it, turned out I exchanged it for something else and the Geek Squad helped me figure out how to use it. They are always so helpful and knowledgeable!

Best tv ever This is the perfect item for my house , I wasn’t sure about this but the agent explained all details and I was very impressed

Bought a 55inc OLED…. Of course I’m gonna buy the warranty. It’s why I got my old one replaced with the new one.

I always get the protection from best buy have had no issues with it at all and am loyal to them for electronics

Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions

Would recommend adding coverage , reliable and a good price

Have not had to use this yet, but great to know its there.

Havent had to use it. But i will find out because the picture on the TV is cutting out and i may need ro use this warranty.

Get it! Get it! Get it! Trust me if you have a very active household this is a great buy for you and your family!

I love the quality, features, and being able to stream movies concerts and other special events

Well worth the initial cost. It has saved me on 2 large screen TVs. Keep in mind that it expires when you use it on a defective item whether it's used after 1 month or 5 years.

I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

Best Buy backs this warranty 100%! There are no further charges if something goes wrong with the item...as I am a Total Teck and an Elete Plus member. Have already had 3 items replaced in years 3&4!

You just need it. Do you know how many things I’ve had that broke after the factory warranty was up? The geek squad warranties are the best thing to have. Easy to use, a fantastic value. I’ve use their warranties on TVs and clothes washing machines.