Customer Ratings & Reviews

These gentlemen work every problem I have. And I use them a lot having little kids pressing buttons they shouldn’t. Broken or just a jam they get me taken care of. Even help me file for new stuff. Thanks guys for your help

Best warranty and service for the price. Geek squad deliverd my tv to replace a faulty one after 2 years. They even removed and took the old tv with them.

Repair man came out today to check out my TV not holding antenna channels. Great not to have to pay for the trip.

Geek service stepped up and handled my screen protector installation and there quilty of service is amazing .b

Cool that is included. Honestly is helpful because not many Apple stores are nearby but sometimes I feel like I should just go to Apple instead. Also, some interactions I’ve had previously with the TV not the greatest customer service.

5 -year extend extended warranty, have not had to use . Reading all the paperwork seems like it’s very straightforward and easily to use.

I think it is a really good product. I had an issue with a Sony TV and fortunately I had the five-year protection plan through Best Buy and they warranty the TV out for me.

Our faithful tv screen went out and did not come back on. I chatted and called the protection plan and since the item was not able to be repaired it was refunded. The service is worth it completely!

I've reached out to them over the TV that wasn't delivered at the time because I did not receive a phone call or email about the service. When it was canceled. They reached out, communicated with me and properly corrected issue.

The geek squad set up my laptop with ease for me to use. The rep answered al my questions and ensured I was satisfied before I left.

The protection plan makes me feel safe that the tv will be working in top condition for at least 5 years.

I recently purchased a 2-year Geek Squad service plan for my TV, and it has been one of the best decisions I've made. The level of service and peace of mind that comes with this plan is truly unparalleled.From the moment I signed up, the Geek Squad team has been incredibly responsive and professional. They made setting up my new TV a breeze, handling everything from the installation to ensuring all my settings were optimized for the best viewing experience. They even took the time to walk me through all the features, so I knew exactly how to get the most out of my TV.What really sets this service apart is the ongoing support. Anytime I've had a question or needed assistance, Geek Squad has been just a phone call away, and they always provide fast, friendly, and knowledgeable help. Knowing that I have two years of this top-notch service gives me complete confidence that my TV is protected and that I'll have support whenever I need it.Whether it's a minor issue or a more significant concern, I can trust Geek Squad to handle it efficiently and effectively. The service is absolutely worth the investment, and I would highly recommend it to anyone looking for worry-free protection for their electronics. This service plan is an absolute must-have, especially for a high-value item like a TV. Five stars all the way!

Just what I needed to make sure everything goes right a backup plan and it's five year plan is that backup plan..

Investing in the 5-Year Standard Geek Squad Protection plan was one of the best decisions I made when purchasing my electronics. This comprehensive protection plan provides peace of mind like no other, offering coverage for a wide range of issues that could arise over the years. What sets Geek Squad Protection apart is its unparalleled customer service. From the moment I signed up, I felt like I had a team of experts ready to assist me whenever I needed help. Whether it's troubleshooting technical issues, scheduling repairs, or even providing advice on optimizing my devices, the Geek Squad team has always been friendly, knowledgeable, and efficient. The coverage itself is extensive and flexible, catering to a variety of needs and budgets. Not only does it protect against manufacturer defects and malfunctions, but it also covers accidental damage from drops, spills, and other mishaps. Plus, with the option for in-home service, I never have to worry about transporting my devices to a repair center. One aspect I truly appreciate about Geek Squad Protection is its transparency and reliability. There are no hidden fees or surprise charges, and claims are handled swiftly and fairly. Whether I need a simple repair or a full replacement, Geek Squad has consistently delivered on their promise to keep my electronics running smoothly. Overall, I can't recommend the 5-Year Standard Geek Squad Protection plan enough. It's a worthwhile investment that provides invaluable protection and support for your valuable electronics. With Geek Squad by your side, you can rest assured that your devices are in good hands for years to come.

I've been using Geek squad since 1987 and i loved there service. They fixed my Computer and an old laptop that i was updated over and over and now its done

This service protection plan was lessexpensive and year longer than the Samsung direct plan. Also more convenient sine Geek Squad is everywhere!

The delivery and installing a new mount and 65" TV was perfect. In addition the TV was calibrated and streaming services were installed as well as several apps. All wires and cables were connected including a separate soundbar. In addition, when screen issues arose after 18 months, Geel Squad Protection Plan (GSPP) replaced the original TV with a TV of our choice and the new installation is also covered by the protection plan. We have the GSPP on all of our electronics purchased from Best Buy and is has been worth it.

Good value and I hope I never have to use it but , there is peace of mind knowing if something happens they will take care of it.

Worth it! Their services have assisted me in the past with Apple products and any questions I had.

Piece of mind for my investment. If anything we're to go wrong they'll fix or replace (hope to not have to use)