Customer Ratings & Reviews

I haven't had to use this protection plan yet. But I've used it for other products and it's easy to use and worth every single penny when it comes to electronics that may not last beyond a year or two.

Our experience at Best Buy was great per usual. Thanks Best Buy!

The Geek Squad did a great job safely delivering, installing, and mounting my new LG UHD TV. The set up was fast and they even hauled away my old TV!

Haven’t used it yet but good to know I have it in my back pocket!

It is worth just having a peace of mind that any issues will be taken care of with their expertise.

Geek squad always comes in clutch with the warranty coverage just get it, it’s always worth it

Geek Squad warranty is very good. I had one on my last TV and this is a replacement under that warranty. Absolutely no difficulty with company after they verified the TV could not be repaired.

Geek Squad agents are truly experts in computer diagnosis and repair. We have had several computers repaired by them over the last several years, and they always diagnose and fix the computer correctly the first time! We have recommended them to many friends!

I always buy the protection plan for items that are easily broken like gaming headsets and vacuums. It’s extremely easy to use.

I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

Arrived on site at the appointment time very professional and pleasant to work with

Haven't had the need to use this yet, but bought for extra insurance.

I haven't had to use it yet because the product is new/working beautifully. However, I love that the option is there and it really helped to "seal the deal" for me. Feels great to have the security.

The color on my TV started to fail so I called. Long story short they replaced the set right away.

[Employee of bestbuy] This saved my butt when my 65” LG CX OLED TV had a row of pixels go out. Basically got a brand new tv bc of it.

Glad that I got geek squad because anything that I never had a warranty on for usually goes out but I have had my TV for a while no problem so I hope it not any problems but if I do I have the crap

They def took great care of our items when delivering and mounting!

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

The geek squad guys were extremely professional with the installation. And it is peace of mind to know that i have 5 years of geek squad protection on my tv whenever I may need it.

Ive used geek squad before and will definitely use it again. Any issues i have they are very informative and nice. I can get confused sometimes but they are very patient with my lack of knowledge.