Customer Ratings & Reviews

So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!

Oh geek squad service is must to take don’t forget to take when you buy anything from best buy

Good experience with them easy to deal with and smooth transaction, specially in my store

Helped me with all of the problems I was having with my devices and fixed them

I always buy these warranties but I have never used them once. I guess that in my case I can only say that the promise of the warranty is great, I just cannot comment on the delivery of such promise because so far I have never need it to use it.

Just get the protection. It will save you one day.

So far I've only had to use it once, but making an appt to get my TV looked at was easy. The store gave me no problems and offered store credit or a replacement.

Purchased the protection because it was inexpensive for the protection it provides. We haven’t needed to use it.

Very knowledgeable group. They are quick and courteous

Always good to have protection for your purchases especially tv

I always get the geek squad warranty. Hopefully I don’t have to use it. Howevever I did have to use it on a Maytag washer and had no issues with them repairing it.

Getting protection plan is a must for product now and days is a must

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

Absolutely the best purchase, I have always bought it And complete confidence in Geek Squad for years now on every purchase from Best Buy

Great protection. . No need to contact manufacturer. Just sore walk in . For great service and help

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

I always get this protection for purchases over $100. It's saved me a few times from having to purchase a new TV, which tend to last about 3-4 years, nowadays.

I used my prior guarantee and the attention received was great.

I think the geek squad warranties are great what I don't like about it is it should start after the TV's manufacturer warranty instead of with it

This was an incredibly inexpensive large screen tv, with a much better picture and sound than my plasma screen which cost 3 times as much! Now I wish I had this in the tv room instead of the bedroom - I'd watch it all the time! Excellent value.