Customer Ratings & Reviews

I’m not sure we needed this but for the price and just taking into the store if something did happen it was worth the $19

I bought a LG Oled TV. Best Buy extended warranty is the only one that covers burn in.

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

This 5 year warranty is overall good due to having the best of best fix our electronics.

a must have when you purchase a TV, this alone saved me thousands in the repolacement process. My TV started to have pixels go bad (white lines accorss the television) in the top right corner. I was able to have geek swuad take a look and they said its no good and issue me a credit for the TV through the insurance. Withour it i would have paid 3k plus tax, with this insurance i paid a third a got the new insurance...

Definitely worth it for the five years that I purchased it for just in case something does go wrong

Definitely recommend getting this for large purchases. I've never needed to use it. But it definitely is a peace of mind. I know people that have used it. I have a family member that Is a best buy manager and they fully recommend it as it does pay for itself most tye time

I mean, it's good to protect your items, support is great. Do your research.

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

Geek Squad helped me with my TV exchange very smoothly when I chose expedient mode.

Gives me great peace of mind on my new tv, I’m not afraid about breaking it

purchased it but have yet to use it. The TV we have still works

Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

I always have a great experience with the people at geek squad

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

Geek Squad Review: Reliable Service Over the Years I’ve been using Geek Squad for the past two years, and they’ve consistently delivered excellent service. Whether it’s setting up new devices, troubleshooting issues, or performing repairs, their technicians are always professional, knowledgeable, and efficient. What I appreciate most is their responsiveness—appointments are easy to schedule, and they always show up on time. The Total Tech Support membership has been especially valuable, covering a wide range of services and giving me peace of mind for all my tech needs. Over these two years, they’ve helped me with everything from computer repairs to setting up my home entertainment system, and every experience has been hassle-free. Geek Squad is a service I trust and highly recommend to anyone looking for reliable tech support!

A excellent way to secure my led tv and most of all the price.

I would advise getting Geek Squad coverage for anything over $100. It covers so much.

I recently purchased the Geek Squad 5-Year Protection Plan, and it has been a fantastic investment! From the moment I signed up, the level of service and support exceeded my expectations. What I love most is the peace of mind it provides. Knowing that my device is protected against accidental damage, hardware issues, and even manufacturer defects makes owning expensive tech worry-free. When I had an issue with my laptop, the Geek Squad team was quick to respond. They handled everything with professionalism, keeping me updated every step of the way. The plan also includes unlimited repairs, and if the device cannot be fixed, they offer a replacement. That’s a huge relief because it ensures I’ll never be without the tech I rely on daily. Plus, the team is knowledgeable, friendly, and genuinely committed to helping customers. This plan isn’t just insurance; it’s a hassle-free, comprehensive safety net. Whether it’s for a phone, TV, or laptop, I highly recommend the Geek Squad 5-Year Protection Plan to anyone looking to protect their investments. It’s well worth the cost for the coverage and incredible service!