Customer Ratings & Reviews

Have never needed to use it. BUT... It's better to Have one and not need it, than to Not have one when you do need it. Always opt for a good warranty or service product

Got my mom a tv for Christmas and I highly recommend the protection plan if anything happens to it your covered.

I love the warranty system they have they stand by what they say they will always help you with the problem unlike other stores I think bestbuy has the best program

Haven’t used it yet, but glad I purchased it! Great

Just exchanged the old tv for the new one. Old Samsung was used a lot and had a warranty. My tv was replaced.

Never had to use it but geek squad warranty is like an American express card..never buy anything without it

This warranty is very beneficial because if something were to happen , for example water damage the the tv. If they can't fix it then they will replace it with a new one. It's good especially if you have kids and they play with the electronics.

These are fairly inexpensive so I just picked them up for anything I know I want to keep for a while. When they are needed they come in handy!

Haven't had need to use this yet, and hopefully won't have to. But with other Geek Squad Protection Plans I have always been more than satisfied with the results.

Love this product, wouldn't think of getting any other product.

Purchased the 5 year Geek Squad warranty after having a LG go out on me after 15 months (3 past the factory warranty) mother board would have cost me more than I paid for the tv. Although I hope I don't have to use this.

So far so good I mean I haven’t needed to use the service but it was affordable

Geek Squad 5 Year Protection Plans pay for themselves in the long run

Geek squad installed but never completed the set up of the TV The person that this TV was purchased for is handicap cannot set up anything. I paid 200 for this service over paid.

It is what it is. There if you need it, hope to not use it. I have had this plan on older TVs in the past and had to use it and the process was seamless.

They cover everything except accidental damage. Understandable for their risk involved but this as is is still a good value. $80 for 5 years extended manufacturers warranty is still great. If they can't fix it then they will replace it.

Easy to contact and give great recommendations and solutions to any problem

I have used geek squad warranty for many years on many different electronic items. Products don’t always last,geek squad takes care of that problem . A great service

Easy to understand, good communication. Was given clear, concise answers to all questions

I now always buy extended warranty I’ve learned the hard way workout it never again