Customer Ratings & Reviews

I did not think I would need the service, but I’m glad I purchased it because I ended up needing my TV to be replaced. The Squad did a wonderful job and we’re very respectful of my space.

Well you cant go wrong with geek squad service planned. I have it and when I need hepl it great to have a peace of mind that the greek squad protect plain will be a big peace of mind that your devices will be fix or replace. And the people that take care of you have your back!!!!

These warranties are one of the reasons i always shop at bestbuy. Piece of mind until you need it. Service is aways good with bestbuy.

Seems like an inexpensive way to achieve a little insurance and peace of mind.

Great Coverage for my electronics. Worry free protection

Beautiful Picture Quality. Rich, Vibrant, True Colors. Highly Recommend Adding Samsung-Q-Series HW-QS750F Sound Bar. Great Sound, Reasonable Price, Bluetooth Compatible.

Always get the protection on a tv. Never know what will happen

I love the clarity of this TV and the sound is excellent.

purchased when we bought new television and not needed but problems with help from transmission source made this seem a very practical purchase.

The guys were great! They took one look at my television and knew that they had to call it in. Within an hour, I was notified that my television had to be replaced. Having the protection plan was the best thing I could have purchased, along with the television.

It's good to have protection on your items cuz if you don't then you're out a lot of money

I never use to purchase extended warranties and for some unknown reason I purchased one on a laptop, I'm glad I did i cracked the screen and everything was covered from then on I get one evertime, if you divide the cost over 5 years it's not bad

Its 5 years of access to geeksquad to assist me what more could you ask for.

As a person who has had to replace newer yet broken TVs in the past, I knew I wanted to purchase the support plan this time. Though I have not needed to request service, I appreciate the peace of mind.

Always worth having a little protection. Great value also

Left four new holes in my wall. At least they’re behind the tv

The crystal UHD 4K TV is a great TV. The picture is bright vibrant excellent clarity. The smart TV functions are well displayed and easy to navigate. The HDMI cords connectors on the back of the TV are easy accessible. I was able to hook my soundbar up with no complications at all. His settings menu is easy to navigate. I would recommend The geek squad services and warranty when you buy your TV. Geek squad is helpful friendly. They help me navigate through problems with past items I purchased with ease greatly recommended

I LOVE IT. Excellent product nice images fit perfect in my wall

Still working like the day we purchased it 11/29/2018. Great TV!!

They set up an appointment for anin home visit within the week that I called. Because of COVID Brandon from the Home Theater Department of Geek Squad (Home Theater Dept handles large TVs), took information from us over the phone to diagnose the problem prior to coming to our home. Based on our description he attempted to order the part he suspected was the problem. But the part wasn't available. So they called and told me I had a choice of an exchange for another of the same if it was available, another comparable tv costing the same as what I had paid for this one, or store credit for the total amount I paid for the original television. We chose the store credit. Within minutes I received two emails. The first was a copy of my original receipt. The second was the link for the store credit. It required my phone number and a Pin number that was on the bottom of the receipt from the first email. One click later and I had my store credit. It was really that EASY! We dealt with several people along the way. They were always pleasant and took their time to help us. By choosing the store credit, my husband and I were able to shop the current sales, decide if we wanted to downsize from 75", whether we wanted to spend less this time or maybe spend a little more. But several hours later we choose another 75" TV just not the same one. And YES we'll be purchasing the 5yr Warranty Plan again.