Customer Ratings & Reviews

It's always great to have the protection needed for higher value products

I always het protection plans for items especially TVs. Ive used Geek Squad and theyre great.

Its your standard protection plan. Nothing more nothing less.

Excellent service the few times I've made a phone call to them.

A must to have with the technology today. I purchased it to be on the safe side.

I am so glad that I bought the Geek Squad 5 year protection plan! I've had a few issues with the device and the Geek Squad has always stepped up to the plate and hit it out of the park.

Not had to use them for this purchase yet, which is a good review! I have utilized them in the past and have had positive results.

An excellent television. Easy set up, beautiful picture at an very good price. Could not be happier with our purchase!

Great support from the Geek Squad 10/10 recommend warranties.

Haven't had to use it yet. Reviewing for the chance to win a gift card

Never had to utilize, but glad I have this just in case!

Never had to utilize, but glad I have this just in case!

Purchased a new LG CX65 roughly (4) years ago with the 5-year Magnolia warranty. TV recently had a few, almost naked to the eye pixels out. Scheduled a home visit, tech came and assessed and confirmed my report. Said to fix panel wasn’t cost effective so i received a store credit in the amount paid. Was able to purchase a larger, newer version of the TV, along with another 5-year warranty, with shipping and tax for the same amount paid 4 years ago. If you’re purchasing a higher end TV, especially OLED, and have any fears of burn in or dead pixels, this warranty will quell any anxiety. Only warranty I’ve raved about due to what they tell you is what you get plus the seamless process of initiating claim and receiving store credit. Thank you Best Buy!

I called after my TV suddenly stopped working and the agent was very helpful and a replaced my TV within 3 days they came to my house picked up my old broken TV and installed my new TV all in all this was an excellent experience

Bought extra protection for a Samsung OLED TV and hope I don't need to use it

It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

Price was cheaper than expected, so saving a few dollars always goes a long way!

When I was with geek squad it was well everything went well

Always good to work with even though I've only had to have used the service once.

My TV stop working and my protection plan was honored. It was a smooth process. I was very happy with the ending result.