Customer Ratings & Reviews

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

I like this Greek squad they handle my problems every time.

Incredibly perfect. Right-sized protection.$$$$ save $$$$

Love geek squad protection peace of mind on my beautiful tv

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

It is worth it, the peace of mint that your item has a warranty that is reliable is great

Always nice service I am very much satisfied with the service and people are really good. So kidding.

I bought an extra protection plan because why not? it's inexpensive and easy!!

The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace

Great service to have of something goes wrong with one of your products

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

Worth the extra coverage of any devices you purchase.

I thought this seemed like a good deal as they will come to my house to fix problems with the TV.

Great team and offered amazing service. The hospitality of team is laudible

Always good to have prutction plan they very good response and fix it

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

There if you need help. Talk you through any issues that you might have.

The best service around! Fast service and knowledgeable group of people made my experience seamless.