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Customer reviews

Rating 4.7 out of 5 stars with 30676 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 30,676 reviews
  • Rated 5 out of 5 stars

    2 times my tv broke down and they replaced it with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea for more expensive items

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend to add this services. The personel always resolved any issues that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE HAVING AN EXPERT ON YOUR SHOULDER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped replace my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me replace my tv was very friendly efficient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount I spent on the tv, this was a must buy add on. 5 years of coverage that really protects the amount spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contact of service was easy and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it if you buy something expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and size!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything about the TV i purchased!! Picture Quality is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, a worthwhile coverage, guaranteeing at least 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, always ready to service and get you back on line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ezcam357

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always include extended warranty. You will not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage at a great price. Offers 2+ years. Easy to use coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have this as my back up, they have so much to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty on Open Box!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a 5 year warranty on an open box TV at the time of online purchase which thankfully I did because the in store rep told me this isn't even offered when purchased in store. Great deal for those that know to get it at the time of purchase!

    I would recommend this to a friend