Customer Ratings & Reviews

5 years protection is a great thing to have if anything happens within 5 years i can have the tv fixed and that's great service

Thankfully hadn't had to use it as of yet but I have a toddler so it's only a matter of time and they're super helpful with questions

I have used the Geek Squad and had. My problems solved without hassle and fast. Crew of the squad were well informed.

Great Service has Solved Problems. and transferred data from old PC to my new one

The Geek Squad service is the best in the business. I always by my TVS from Bestbuy because of the Geek squad service

If you can, I recommend getting Geek Squad protection on electronics such as tv's. A few years ago, I purchased a smart tv for my son and had it for about a year before it completely went kaputt. It always had issues toggling properly through the apps and would sometimes take ten minutes switching from one app to the other. Luckily, I did purchase Geek Squad protection and was able to get another tv since there was no way of fixing that one. We went with a different brand and have had no issues since.

This why i get my electronics from Best Buy because of Geek Squad. I don't have to send it off anywhere. And i absolutely love that.

Always like a good protection plan just incase something happens.

Glad I got the protection from geek squad. Technicians are knowledgeable and I feel much more peace of mind that I have the protection for my device,

Piece of mind for my investment. If anything we're to go wrong they'll fix or replace (hope to not have to use)

Bestbuy warrenty programs are the best! Hassle free!

I researched for MONTHS and purchased the Samsung 65" Class Q90T Series QLED 4K UHD Smart Tizen TV, Model: QN65Q90TAFXZA and I wanted the extended warranty for peace of mind on my investment. Best Buy has the Best Extended Warranties of ALL the retailers and I highly recommend them with your very expensive purchases. I service & repair TV's for a living and I know 1st hand how these things fail and it sure is nice when you have an extended warranty on your expensive investment. Especially if you have an LED Backlight failure. It is not cheap however I highly recommend it over an expensive out-of-warranty service cost. I do NOT want to have to service or repair my own brand-new $2k Q-LED TV should it fail within 5 years! On my other cheaper bedroom sets I did not purchase a warranty. But I highly recommend them on your higher-end more expensive purchases!

Excellent I recommend them 100% thank you for a great service.

Can’t go wrong with the extra protection. It is needed because you never know when something will go wrong with your product.

I have had good experiences with the Geek Squad extended warranty so I always have piece of mind when I purchase it with every buy.

The protection plan makes me feel safe that the tv will be working in top condition for at least 5 years.

If you have the means to pay for geek squad do it !! They are always nice and if u have questions they always answer them.

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

Love the game Ive been waiting for very realistic

What amazes me is the engineered life span of a new TV that makes getting this coverage virtually mandatory. My 42" Insignia died almost 5 years to the month of when I got it. I was then told my new 49" Sony would have about the same lifespan - if I'm lucky! If it dies within 5 years and they cannot fix it, I get a new one "free" if you don't count the cost of the Geek Squad protection. Go figure. When you add things like this to the fact you pay $200+/month for Comcast TV & Internet, the cost of entertainment has become an absurdity. It's enough sometimes for me to think about buying a TV at a thrift store and using "rabbit ears" antennas for actual free TV and save myself a lot of money to the tune of $3,000+ per year when you amortize it out to the TV's life span. Did you know that with FHA you can put a down payment TO BUY A HOUSE with what you spend on TV in 2-3 years??? Just the same, even if I just had TV "rabbit ears," the Internet has become a necessity the way a telephone is, it's a form of velvet-gloved robbery. So, hat's off to the Geek Squad for being there, to save us from our big, expensive TV's that have an engineered life span not unlike the cast from Blade Runner. I recommend it because it's now mandatory and no longer an option unless you're into gambling odds, with your TV lasting more than 5 years, not much different than the state lottery. Haven't needed Geek Squad to set up my TV, however given my past experience with them, with my computer, I expect no less than 5 stars.