Customer Ratings & Reviews

This was a great buy. It works great. They always finds a way to satisfy the customer.

If you can, I recommend getting Geek Squad protection on electronics such as tv's. A few years ago, I purchased a smart tv for my son and had it for about a year before it completely went kaputt. It always had issues toggling properly through the apps and would sometimes take ten minutes switching from one app to the other. Luckily, I did purchase Geek Squad protection and was able to get another tv since there was no way of fixing that one. We went with a different brand and have had no issues since.

Perfect size .... perfect sound...... picture is very nice and clear

I'm always impressed with the knowledge and recommendations from the Geeks!

I always but a warranty for the purchases that require one..

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

The TV i bought is a gift for my sister in law. She moved in to a new apartment and she loves her new tv.

Good TV, problems arise when one becomes familiar with the interface. Redundant steps to access content; antiquated format.

Always purchase the extended warranty with any new TV

I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

good item , but after years now i can not use wifi and have to replaces it.

Best and affordable one. Cheaper than the one offered by TCL

Purchased an open box in excellent condition in original packaging

They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

Great warranty and added protection for an appliance or electronic.

I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.

Hope I never need it but peace of mind if I do!!!!

The price was quite reasonable for this. Being a Samsung TV, life expectancy and lack of trouble is to be expected. My Mom had one for 20 years with no trouble. I probably won't need the service, but if I do, I know Best Buy will take care of the issue for the next 5 years. I feel safe with this, but hope to never need it.

I have read several reviews from people complaining about best buy and best buy products and policies so i decided to add a review. I love best buy and i have been a member for many years and just llke this last buy. Its amazing i bought a 98 inch qled tv and had it delivered and installed on the wall. I got the best service and a breath taking television. Its better than the movie theaters.