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Customer reviews

Rating 4.7 out of 5 stars with 30361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 30,361 reviews
  • Rated 5 out of 5 stars

    Warranty Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the extra protection is worth it. I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it! helps protect me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good But Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t get customer support for a ThinQ App from LG. Good thing that I bought Geek Squad support. They were able to help replace the TV in home. The only negative was it took ONE MONTH for them to get to my home. I’m still waiting. Slooooow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best way to install. Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and looks great. Haven't had any problems 4 years later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Firefox is in the system and I don't have to use my firestick. Sound is great. Picture is great. No compalints. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always done a good job repairing our electronic devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bumpy road getting my tv warranty serviced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty on my insignia tv I bought less than 2 years ago, thank goodness. There was definitely an array of issues surrounding getting my warranty service but it all worked out in the end. I have just bought another 5 year warranty on my new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bravo Andrew!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual Andrew, who helped me, was really concerned about my issue. Unlike his coworker, who I overheard continuously prompting him to stop trying to assist me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I TRUST GEEK SQUAD

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind protection for my new Sony Bravia 5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have worked with the Geek Squad for a past TV issue. It was really easy and issued was resolved I would recommend purchasing the Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Vibrant colors. Beyond my expectation. Delivery service is really excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there available, helpful and informative on issues that arise. I am lucky that I haven't had to use them too often but they are good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is fantastic and I wish I could rate it 6 stars. In a horrific chain of events I tragically dropped my phone from approximately 4 3/4 feet directly onto cold hard pavement littered with gravel. (Dropped it out my car window) I hesitantly exited my vehicle and then proceeded to step directly on top of the phone which was screen side down. To my dismay I observed multiple cracks on the screen of my almost new iPhone 8. I then did the drive of shame back home where I could more closely observe the catastrophic damage to my phone screen. I slowly pulled it out of my pocket as a single tear ran down my face. Suddenly I was overcome with an epiphany. I had purchased and installed this glass protector on my phone. Is it possible that my screen was still intact? Is it possible that this 8 dollar product saved me from replacing my entire screen? I slowly peeled back the screen and was filled with joy. I haven't felt joy like this since I opened up my Nintendo 64 one 1990's Christmas morning. My screen was unscathed. I snapped a picture of the decimated screen cover, and gave it a proper viking burial. Thank you for your service tempered glass screen protector.The description of "ultra clear" is truthful: the clarity of my phone screen isn't at all diminished with it on. Because I have an iPhone 7, no protector can cover the entirety of the screen; this does, however, cover the entire flat part of the screen, unlike other protectors I've tried which were very visibly 1mm too short. The protector also doesn't cause any issues with functionality - touch sensitivity, 3D touch etc. all feel unchanged. The surface feels really smooth to the touch.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice. Replaced my tv right away when I had a defective tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option to have. Last tv lasted about 5 years before died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value to have when you purchase items at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-year Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Geek Squad before on other purchases and it comes in handy. I just don't like the fact that the TV come with one year warranty, so as soon as you purchase The Geek Squad protection, the protection cards immediately, so I basically only got one year protection. Not not a good idea in my book. It should kick in once my one year warranty is over that came with the TV, so I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the 5 year warranty and it’s the best our previously purchased Sony kept freezing and they came out 8 times replaced everything and finally gave us a full refund! We were able to get a new tv and so far it’s been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 75 in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! If I need assistance they will be available. I haven’t needed them yet but in past purchases I needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a five year warranty on any electronics these days is a very smart decision. It’s well worth the money because of the product has issues before five years is up. It’s gonna cost you a lot more money to fix it. I would highly recommend getting the five year warranty it has worked well for us.

    I would recommend this to a friend