Customer Ratings & Reviews

No needed yet but great history with this previous protection

Great service, great tv for the price, picture quality is bright and clear

I wouldn't buy an extended warranty anywhere else. This one is actually worth it

Haven't needed to use geek squad at this time. Maybe in the future

Excellent service and really gives you a peace of mind especially with big item purchases!

I like tv Quality of tv and imressive and espcellily i like service you provided

Always offers a quick response. Purchased a new TV an elderly family member and I couldn't be there to help. The squad walked her through the issue.

Best thing to purchase just in case of an accident, you are covered for 5 years.

Covers all of my systems and devices %100 would recommend!

I recently had to use this for a Sony TV that started experiencing back lighting issues. I was hesitant to purchase but I am very glad I did. This was much better than a Health Insurance Scam.

Very efficient and effective, ever ready to answer questions

I have had no issues with Geek Squad in the past. maybe just the wait time to see a tech.

The insurance agents were beyond expectations, and the all services for claim was easy, fast amd gentle

They are always there available, helpful and informative on issues that arise. I am lucky that I haven't had to use them too often but they are good at what they do.

When ever i make a purchase i use geek squad and thier warranty on every purchase for my electronic. Knowing that if anything happens im covered gives me peace of mind. Always recommend getting this to save on repairs. And the service is top notch

LOVE LOVE MY TV IT KEEPS ME HOME AND OUT OF TROUBLE. HIGHLY RECCOMMEND THIS FOR YOUR NEXT PURCHASE OF A TV.

You are the best for all my life. Thank you I Geek squad.

Purchased a Sony TV in June, along with it I purchased Best Buy's 5 year extended warranty. The set developed a problem in Nov. Called the Geek Squad and described the problem. The knowledgeable representative diagnosed the situation over the phone and explained it was a panel failure that could not be repaired. He emailed me an exchange order to bring to my local BB store. Brought the paperwork to the store and they set up a delivery/pickup date for 2 days later. Had I chosen to bring my set in they would have made the exchange right there in the store. All of this took less than an hour to accomplish. Two days later I had my new TV...WOW! Throughout this process every person I dealt with was extremely courteous and helpful. They even offered to let me apply my original purchase price towards any other TV that they carried. Love my Sony so I told them "no thanks". Purchasing that extended warranty was truly a Best Buy for me.

It is good to have protection for your items thank you

We have worked with the Geek Squad for a past TV issue. It was really easy and issued was resolved I would recommend purchasing the Geek Squad Protection