Customer Ratings & Reviews

I love geek squad. They answer all my questions and are very professional.i

While warranties themselves are a total cash grab by every company ever, when buying a brand new TV thats $1000+, you'll thank yourself for getting this warranty. I got a 5 year warranty on my 65 LG CX. It covers burn in and will replace the device if anything goes wrong until 2025. Even if nothing goes wrong, that piece of mind is worth it for a $2000 television. No other warranty on the market covers burn in for OLED tvs. And I wouldnt buy a single year play let alone a 5 year plan from anywhere else.

Geek Squad services are always hassle-free, I never buy anything and don't attach a plan if its available, cause you never know. I also love I don't have to deal with a third party

I am familiar with the Best Buy Geek Squad warranty. They really do stand by their warranty, no funny business.

Best Costumer Service for Repairs or you get a brand new replacement guaranteed.

Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!

I bought an open box tv. All my purchases at best buy are made with the 5 year warranty. Best bargain by far in this inflation climate we are Experiencing.

So, this is a little tricky for me. We love Geek Squad and my husband has an account as well. We had to purchase this GS Protection because we could not purchase our new TV and get the appropriate protections under my husbands account with GS. No matter how we tried to place the order under my husbands name, Best Buy could not get the full warranty to show up because my husband already had GS and it wouldn't allow the full warranty to kick in on the new TV??? So, the only way to get the full warranty was to purchase the TV in my name and also start a GS account in my name, and now we have two. Not terrible, but I think this is a little shady and there should be a workaround. Speaking with the GS reps that came out to deliver and install, they also agreed that this shouldn't have been an issue.

So Far I have not needed to use this as the TV is working fine. I have only had it for about a month.

The geek squad is so helpful when you have technical issues or defective devices. They are so reliable and competent with their knowledge and expertise. This is the best thing to have to bring you comfort in knowing if anything goes wrong, you are covered fir immediate repairs.

They help me with the microwave installation, super great polite personnel

Feels good knowing my things are protected if something happens.

Purchasing Geek Squad is the best investment that I have ever made. Well worth the money. Geek Squad replaced a TV and dishwasher that went bad.

I will not make a purchase at Best Buy for any major products without buying the protection plan. I have replaced a TV before and a refrigerator multiple times. One thing I like about the protection plan is they will come out to your home and repair your items but if it's going to cost too much to repair it there go ahead and give you a gift card or allow you to exchange it for something else. Just so happened this time I was able to exchange it for a cheaper refrigerator because it was Black Friday so I was able to use the extra money left over to purchase a TV. Do not purchase anything without buying a protection plan. There's nothing better than knowing that your items are going to be working for the next 5 years. In my opinion as many items that I purchased as you can see I'm Elite Plus, items are not made like they used to and without protection, i would be out of thousands of dollars.

They really set up my entertainment equipment very professionally and quickly too.

This is the best protection plan out there! Loved it so much I got the same protection for my other(new) TV at my vacation home!

great deal will buy again best buy had everything we needed for the office

They helped me choose a product in my budget and size range

I know anything will go wrong with my purchase but it's nice to have some security just in case. The price was a little high for my taste but again I think it's worth it for the 2-year coverage

They mounted my TV with no problem. They took out all the packaging materials and TV box and hauled it off. They answered and showed me how to use the TV. Highly recommend them!