Customer Ratings & Reviews

Absolutely love this ice machine. It’s amazing and the geek squad customer service was awesome when I needed support on my machine.

I haven't had to use my warranty on this particular product but i have had too on a couple tvs from best buy and it is the best. Both times the gave me all my money for the product in a credit which i just turn in to an upgraded purchase.

Who wouldn't want a warranty on their product for protection and piece of mind.

Fast service and very polite! I will go back and use this geek squad in grand forks nd

I get geek squad service with almost everything I purchase at Best Buy. I never ran into a problem with them not covering any of my items. I would recommend this service with everything you purchase.

Always get the back up insurance if anything goes wrong with the TV that qualifies under the warranty definitely worth it

Best Buy Geek Squad is a very useful service. I would suggest it to those making purchases from Best Buy

Awesome service ! Very reliable and great! Amazing !

Best on the counter top ice maker with great crunchy ice. Customer Service is 2nd to no one

i usually don’t purchase protection plans but the sale price was so good it would have been silly not to. plus i had to use a best buy protection plan for a TV and Best Buy was great. after determining the TV could not be fixed within 20 minutes I had a Best Buy in store credit for the full price of the TV.

Great customer service from the geek squad. Enjoyed the product

I bought my ice machine in 2022, as of 2024 I am very satisfied with the quality. Still works great

A lot of people say an extended warranty is a waster of money, but I only purchase them on certain higher-dollar items. I've had no issues thus far

Purchased again after using the original Geek squad protection. Nice to have on those expensive items.

I love it i love it it was exactly what I was looking for

I liked! Very good! Os good quality, it freezes very well

I purchased for a refurbished vacuum, have not used it. But great value

Hoping to never have to use this warranty but if I do it was a good value for fixing and replacements.

They have done a wonderful job and I’ve always been very helpful. They are professional and do excellent work.

So far so good! Though It has trouble staying at a stable temperature. It works for us because we use our milk within the same day. But if you want to store milk for a few days youll need to keep an eye on the temperature and move the dial as needed.