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Customer reviews

Rating 4.6 out of 5 stars with 1640 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,640 reviews
  • Rated 1 out of 5 stars

    Not what it used to be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a must for expensive products, but it’s definitely not what it used to be. Especially when they took off the renewal option for their protection plans. Do not get if you don’t have to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are rude mostly beside the one female I think can remember her name she very knowledgeable and helpful don’t really like dealing with the men there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is not worth the price so not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store does not tell you how it work until u return the item and have to pay afain

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst customer service you will ever receive never get their plan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    to difficult to make appointments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money to difficult to get there time to help you.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t trust them because all my experiences with them have been terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great fridge, crap ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker goes out and warranty does not cover, $1700 to replace it or figure it out on YouTube

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Automatically canceled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They canceled automatically without my authorization

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item received damaged four days after they activated the service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only place that had one in stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought this because products don't usually last

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Clovis geek squad go above and beyond

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty for reliability issues. My concern is training should be better especially with company brand. Fresno Blackstone store the worst.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great protection plan for your head top!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice man

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice make good and quick with the making fresh ice for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps in case of emergency situations where product might not last as lomg as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said, I have never used them, but my spouse has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection plan on your electric

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extended warranty is a smart investment for products with questionable reliability, offering peace of mind when the manufacturer's coverage runs out. It can save you from unexpected repair or replacement costs, especially for items known to have frequent issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a decision whether or not to get the additional warranty and I don’t always buy it. This time I did and it turned out to be a good decision! While the ice maker was not eligible to be repaired and there was not a comparable replacement available, I was given a gift card for the purchase amount to use at my discretion which came in handy when I purchased my dishwasher. The process went smoothly and I was very pleased with the service received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Insignia compact fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Never heard a peep. Keep in my bedroom. Love the larger freezer. Frost free. Most mini fridges donot have this much space nor compartments. Had mine over a year and a half. Still runs great. If you turn the temperature too cold you will get ice buildup in the freezer and back of the inside of refrigerator. Adjust the temperature and it disappears. Would recommend highly. Largest mini fridge you can buy. I didn’t want the smaller ones. 4.9 cu ft is the size I wanted for my bedroom. Purchased for my elderly mother so she could keep her favorite drinks and foods when she visits. Purchase a microwave on top of it.

    No, I would not recommend this to a friend