Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1643 reviews
(1,643 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
Do not buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product failed 4 months after the 2 year parts and labor warranty ran out.... I would not recommend this product.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not what it used to be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan is a must for expensive products, but it’s definitely not what it used to be. Especially when they took off the renewal option for their protection plans. Do not get if you don’t have to.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t like them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are rude mostly beside the one female I think can remember her name she very knowledgeable and helpful don’t really like dealing with the men there
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is not worth the price so not recommend
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Store does not tell you how it work until u return the item and have to pay afain
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
worst plan to get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worst customer service you will ever receive never get their plan.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
to difficult to make appointments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not worth the money to difficult to get there time to help you.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t trust them because all my experiences with them have been terrible
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Great fridge, crap ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker goes out and warranty does not cover, $1700 to replace it or figure it out on YouTube
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Automatically canceled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They canceled automatically without my authorization
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item received damaged four days after they activated the service
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Only place that had one in stock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only bought this because products don't usually last
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Clovis geek squad go above and beyond
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the warranty for reliability issues. My concern is training should be better especially with company brand. Fresno Blackstone store the worst.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped in a timely manner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My ice machine broke and the agents helped me quickly. Love Geek Squad. Worth every penny
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service Plan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad handled my service beyond my expectations.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pro plan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great protection plan for your head top!!!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps in case of emergency situations where product might not last as lomg as expected
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ice man
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice make good and quick with the making fresh ice for
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like I said, I have never used them, but my spouse has
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No Worries...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An extended warranty is a smart investment for products with questionable reliability, offering peace of mind when the manufacturer's coverage runs out. It can save you from unexpected repair or replacement costs, especially for items known to have frequent issues.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend