Customer Ratings & Reviews

The security of knowing I have coverage is reassuring

I appreciate how great the Geek Squad is at fixing any of my technology issues that come up. They ask the necessary questions but don't berate the customer as if to get out of fixing the problem. Big thanks to the team and I always get for all my tech!

The team set up 3 wall mounted TV’s and sound systems, one refrigerator and a washer and dryer. They did a fantastic job, were very friendly and professional. They care about customer service. I would highly recommend.

The service was excellent. I got the help with in 24 hours and the issue was fixed.

I didn’t really damage anything or receive anything damaged but my friends always tell me that they reply really quick and attend to your needs as quick as they can.

The Geek Squad is always knowledgeable and patient with less tech savvy customers. They always make me feel like their best customer.

Purchased a fridge for my son to use at college. Well I thought it would be a good investment to purchase the protection that was offered on this product. 4 yr coverage on an appliance for a college student was probably the best investment I could have made. As if something goes wrong he is not calling home for us to purchase a new one. You tell him to take it back to the store and get it fixed or replaced.

great costumer service on time and ni body gives the best support for electronics especially best buy member since 2011 whit my appliances thats a trust extended warranty in any stuff i get in the store fast service

Buying the Greek square protection plan is a life saver and for me I feel as though you never know when you will need service on anything that you are paying for that you expect to keep for at least a lifetime.. I know because the item that I purchased needed service and without the 2-year standard Greek square protection plan I would have needed to buy-replace my item.

Very quick and helpful . I would recommend this to everyone

Cute and works great! The handle is plastic though and if you have rough family members I could see that it may break

Had an bad experience with a Insignia refrigerator. Having this came in handy. Replaced everything in the fridge and freezer up to a certain amount and the unit was replaced too. Highly recommend purchasing a plan like this. You never know when you might need it.

Versatile coverage with peace of m d repair at no cost or out of pocket. Just call and set up your appointment. One call! That’s all!

I bought this plan to protect my $275 beverage cooler. I just bought the fridge and plan, so I haven't used it yet. However. it's nice to be worried free if something goes wrong after the 1 year manufacturing warranty. I wish it covers accidental damages but it does not.

It just makes sense to purchase this with whatever item you're getting. More than likely it's expensive enough for you to want to make sure it's safely taken care of, so why not spend a little extra to make it last longer!

Awesome service ! Very reliable and great! Amazing !

My second purchase of these extended service protection plans. My first one worked out so well that I now buy these on all my valued purchases. Plan does exactly what they state it will do, no hassles!

My local Geek Squad was professional and great to work with. They resolved my issue on first attempt.

My wife was very glad that she no longer needs to rely on me to help her with printing issues and as to why the "internet is slow" or if there is a PC related problem. She calls this the "dial the hubby" service and someone more pleasant than me actually takes time and care to help her out to her satisfaction... :) (don't read into this or let your imagination run wild). This is good safe fun support ...

Geek Squad helped to replace my ice maker when it stopped working properly. Thank you!