Customer Ratings & Reviews

Worked wonderfully for 16 months! Suddenly just wasn't making ice anymore. Fortunately (I hope!) I bought the Geek Squad 4 year protection policy. I'm going to return the ice machine to the store and hope for the best! Stay tuned!

I definitely recommend getting geek squad with your purchases it definitely comes in handy!

The agents are very knowledgeable and have patience with people that don’t understand

It’s definitely worth it cause if something happens to ya device within the allotted time you can get the product replacement

Geek squad protection is amazing. I had a claim. I went to the local store. It was easy to find my protection plan. I had the option of another one or a in store credit. The process was quick and easy.

I rather pay for a warranty and don’t need it, and something happens and I don’t have it.

Was really easy to set up... Sits right on my kitchen counter.. Makes ice really fast.. I couldn't be any happier..

Thankfully we haven't had to use our protection plan on our product yet, but it's nice knowing that it is covered for 2 years in case something DOES happen!

I bought this warranty bevause i always buy the plan because i love buying the extra protectoon.

Hopefully I never need this but it makes me feel good knowing I can count on Beat Buy to make my purchase right!

Fabulous ice machine that is easy to use and trouble free and produces ice very quickly. Highly recommend.

Now this is worth every penny. Extremely easy. Have a problem, they take care of it. It’s also inexpensive.

I love the Ice but before the one year mark this thing breaks. Have bought 2. Not worth the price.

I haven’t had to use his warranty and hope to not have to. I had several vendors I could have purchased the ice machine from but chose Best Buy because of the availability of their warranty service.

Excellent service. Easy. You come in and they take good care of you. I always buy these plans because they come in handy

I bought this almost two years ago and it is working great. Once it was service by Geek Squad and no complain.

I think for the price it's definitely worth getting. No worries for two years is worth every penny.

This refrigerator is really nice works great and the cuatomer service for best buy is top notch!

Ice quickly when we want it! Quiet also. We can use water from town init, as we add water manually to the water reservoir.

We have had to use Geek squad protection several times throughout the years and have always had no issues with Best Buy replacing there items that stopped working