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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1635 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,635 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best for any electronics repair!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always kind and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a five year protection plan I always buy protection plans better safe than sorry whatever I called Geek Squad they are always very kind of knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage, definitely worth getting for the extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attitud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very helpful and well mannerd, Great attitud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can purchase with any appliance or electronic item. Used my last one to replace my ice machine, so now I have my new one covered too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just okay, I keep this fridge outside by the pool under a covered patio. Regardless of what setting it’s on it either freezes items in the fridge unless I put it at the lowest setting but then doesn’t really cool off items. Freezer works well and does the job. I might be asking a lot of this little inexpensive fridge cut I have to empty the fridge once every two weeks and scrape off ice around the interior of the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered my fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team were supper friendly and went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend purchasing a protection plan on any larger ticket item. Best Buy was very helpful in resolving my issue and honoring the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it stopped working they replaced it no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway attentive and so nice! Love this feature! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty/replacement on ice machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty on 2nd tabletop ice machine. 1st one didn't last long so didn't want to take a chance. So far it works great and haven't needed this policy replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a nice back up plan to get when you buy a product you're not so well-knowledged about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use the warranty, but have it if the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product - and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Happy with my purchase. You can’t go wrong with this peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad that we purchased this you never know when you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt to purchase Geek Squad Protection. As they say: "An Ounce of Prevention is Worth a Pound of Cure"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Best Buy’s Greek squad warranty for a mini freeze. Very low price. Hope i don’t have to use it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad fixed my laptop in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this service to install my TV and repair my laptop. Going to get the geek squad to stream line my home automation once the virus calms down. Great service an worth every pennie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really Cheaper my insurance for 4 years..i hope did not need it ..My favorite deal is got the insurance with the store where you buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the warranty was a good piece of mine for the awful power we have here in Florida

    I would recommend this to a friend