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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,635 reviews
  • Rated 5 out of 5 stars

    Worth its weight in gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has saved my bacon more times than I could count.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend the product no problem what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful at teaching me how to use my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use it. But for the price and peace of mind nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great when we got our washer and dryer and the washer didn’t work. Returned it with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan if available for your item. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy warranties. I buy warranties for all my best buy products. If they can't fix it, they replace it, with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services and professional llove tit. They help me fast to solve my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a problem with fridge yet but its great to be able to have insurance on it if something happens i was explained they would replace it in store if it something went out or it quit within the 4 yrs

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services and everything is always done smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great.....the ice maker was no good but they bent over backwards to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get warranties with all our major purchases and we love the fact if it can’t be repaired it will be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys always do a great job installing stuff. Well worth using these pros. We also use them for installing tvs and mounts. Very professional and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have warranties anytime buying something expensive lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jlw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job could make things a little bit more easier to find on your accounts but otherwise very nice good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never ever purchase anything now without buying a Geek Squad extended warranty because things are not made to last like the good old days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a warranty, use it when necessary are gets your items fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Insura

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PEACE OF MIND! Insurance in case you need it. And you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always stand my Geek Squad to do a great job to make sure that all my needs are handled in a timely fashion and make sure I understand exactly what is going on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost for piece of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did need to use the service for the refrigerator we purchased but it gave us the piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.