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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1625 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,625 reviews
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item received damaged four days after they activated the service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only place that had one in stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought this because products don't usually last

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    No Worries...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extended warranty is a smart investment for products with questionable reliability, offering peace of mind when the manufacturer's coverage runs out. It can save you from unexpected repair or replacement costs, especially for items known to have frequent issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new device?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add it! protext your devices!! its so worth it on all purchases! nothing is made to last anymore so i always get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a decision whether or not to get the additional warranty and I don’t always buy it. This time I did and it turned out to be a good decision! While the ice maker was not eligible to be repaired and there was not a comparable replacement available, I was given a gift card for the purchase amount to use at my discretion which came in handy when I purchased my dishwasher. The process went smoothly and I was very pleased with the service received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Insignia compact fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Never heard a peep. Keep in my bedroom. Love the larger freezer. Frost free. Most mini fridges donot have this much space nor compartments. Had mine over a year and a half. Still runs great. If you turn the temperature too cold you will get ice buildup in the freezer and back of the inside of refrigerator. Adjust the temperature and it disappears. Would recommend highly. Largest mini fridge you can buy. I didn’t want the smaller ones. 4.9 cu ft is the size I wanted for my bedroom. Purchased for my elderly mother so she could keep her favorite drinks and foods when she visits. Purchase a microwave on top of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I have the worst luck with extended warranties

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this ice maker for my elderly sister for Christmas in Dec 2021 and she said it’s been the best gift she has ever received. I was happy with how easy it was for her to use! I bought a two year extended warranty. She just now called me to say her ice maker just isn’t working like it was. It’s now taking a long time to make ice. It’s Jan 14, 2024 and I suppose the extra warranty ended just a few days ago. We have the worst luck! But she still says it’s the best gift she ever received and has been very grateful for it. Unfortunately I can’t afford to buy her another one. So if Best Buy reads this, if there anything you can do please give me a call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well attended to.. I’ll recommend the staff any day. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I better pay this service so u have your items safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic-Best Ever!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched beverage coolers for 3 weeks. I like my beer ice cold and almost all of them would not get lower than 38 degrees, had bad reviews, or mad loud noise. This one is unbelievable. Although advertised to get to 34 it actually gets to 32 and maintains that temperature. Quiet-can't even hear it. I would highly recommend the 4 yr warranty as beverage coolers are notorious for short life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get this on every appliance we buy from them, worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD TO HAVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have even when you think you dont need. Came in use when my item broke out of no where 6 months into using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my wine cooler!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wine vault July 2019, and I have had zero problems with it after continuous use in my home. It's stylish, quiet and keeps the temp I set. I think I have 26 bottles of various shapes/sizes in it now, which it accommodates very nicely. Bought an extended 4 year warranty just in case anything goes wrong. Very pleased with the product, especially for the discounted price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite good two-zone wine fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent two-zone wine fridge. Easy to use, quite reliable. Two problems, however: the fridge is quite noisy (I believe what I'm hearing is the coolant circulating), so you might not want to put it in a room where background noise would be bothersome. The other issue is with the bottom shelf, which is a removable wooden shelf. Standard 750 ml bottles don't fit on this shelf.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grear for the Big fridge's overflow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't bad. I didn't end up benefiting from the cans in the door storage since i don't usually have cans, but it was very useful to hold my overflow of my regular fridge. Stopped working just under the 4 year warranty. They can not get the part to fix, so, i will probably get the same fridge as the exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the top tier Best Buy membership and it offered TV mounting (I don’t think it does anymore) and it was an excellent and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great. Haven't had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geep Squad Protection Plans

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protection for the products I buy for Best Buy for years now, and they have always been there to help me whenever I needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek squad protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans aren’t smaller by appliances is the only way to go when you are doing today’s market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for the office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spent some time making office nice thanks to Covid. Needed a little fridge and love how it doesn't have the little freezer section taking up room. Plenty of room, nice and cold and looks great. Didn't need to get a used one due to the good price on this one.

    I would recommend this to a friend