Customer Ratings & Reviews

In process of repairing laptop screen and a few other issues we are having. Still waiting on device return, but is has only been two weeks.

It is nice to have the peace of mind that no matter what might go wrong with our device, technicians will come to our home and repair or replace it.

The Geek Squad coverage has paid off for me several times. I won’t buy anything of value without having it. Things don’t last anymore and the coverage lets you replace your item, if the need arises.

Love the machine. Makes loads of ice. Kids love the size of the pellets

Thanks to this I saved quite a bit of money in repairs

Works amazing for me since I bought it I am happy with my purchase

With a family of 7this ice maker did really well because we ran it constantly. But definitely get the protection plan. If you don’t use it as often it will last longer than a year

THE WARRANTY SERVICE PROVIDED FOR THE COST IS SECOND TO NONE. ANYTIME I PURCHASE A PRODUCT THAT GEEK SQUAD CAN COVER, CONSIDER IT COVERED!

Best price on extended warranty. Very easy process of you ever have to use it. Buy the one year membership and you get further discounts on installation, etc

Great service with the return and spend there time to discuss everything

I purchased an extended warranty and forgot I had. My product went out and the store told me to just bring it back for a new one. Once they pulled my account to verify, I was good to go. Thanks Best Buy

Every item i buy i get the protection plan im gonna really look at their membership to see how it works since i buy a lot of big items from there !!!

Geek squad did not install my tv but it feels good to have some protection

Buy a extended warranty if your appliance is going to have a wild ride like mine, this is second one and the service is great.

Thank God i got the warranty on the ice maker feels safe knowing it well protected

I love using his and the sales people were so helpful in my choice

I have never had an issue with returning a troubled item to Best Buy. If they wouldn't let me get a new item, they always gave me a gift card for the original price. I will keep on purchasing these protection plans on the items that matter and get used the most by myself.

Geek Squad Tech Team Members are extremely Knowledgeable and Helpful. They work as hard and fast as possible to resolve the problems that you are experiencing.

Great product for the pioneer radio plug and play no problem

I have had Geek Squad for my electronics, now I am getting it for my refrigerators. They have helped me out of a lot of computer mess ups.