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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1632 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,632 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. The service is very easy and the staff are very professional and knowledgeable. I wouldn’t by anything without getting the max geek squad warranty. This is also very affordable. This is a win win and a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always knowledgeable and patient with less tech savvy customers. They always make me feel like their best customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service ! Very reliable and great! Amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Fix, Right Fix with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad from BEST BUY is the reason and the only reason for my electronics to receive a Top Notch Rating and Standing Ovation upon completion of their service call. A job well done. Electronics was Up and Running. No short cuts, only the right technical cuts was noted. and applied. Thanks for a job well done !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really damage anything or receive anything damaged but my friends always tell me that they reply really quick and attend to your needs as quick as they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection! Don't purchase without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with Geek Squad Protection was my laptop that was purchased second hand. They went thru it thoroughly, installed parts and reloaded my operating system. All for FREE!!!! Then when one of our TV's went out, they were very efficient in getting it warrantied out and a replacement purchased with a credit from the bad TV. I won't purchase any electronic or appliance or anything else without it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    uneven door, not sitting level no way to fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks of this refrigerator . Bought it this morning. The door is not level and no way to fix that. If you look at the distance of the door from top of frig it is not level. Which looks bad and also good stop a good seal if it is not right. May not be a big deal but for almost 600.00 it should be right. When we put it up to the counter it creates an uneven space between wall of cabinet and frig, noticeable there too. Will take back, getting another brand In larger refrigerators you can adjust the door. It appears we can't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up 3 wall mounted TV’s and sound systems, one refrigerator and a washer and dryer. They did a fantastic job, were very friendly and professional. They care about customer service. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a life saver , my ice maker went out and was able to get a new one . Only flaw is they model I had the plan for wasn’t being sold anymore so I had to pay the difference to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate how great the Geek Squad is at fixing any of my technology issues that come up. They ask the necessary questions but don't berate the customer as if to get out of fixing the problem. Big thanks to the team and I always get for all my tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my broken ice machine request

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My local Geek Squad was professional and great to work with. They resolved my issue on first attempt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnlyAcallAway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile coverage with peace of m d repair at no cost or out of pocket. Just call and set up your appointment. One call! That’s all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from the geek squad. Enjoyed the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Money Well Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped to replace my ice maker when it stopped working properly. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great costumer service on time and ni body gives the best support for electronics especially best buy member since 2011 whit my appliances thats a trust extended warranty in any stuff i get in the store fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who wouldn't want a warranty on their product for protection and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Icey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i love it it was exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked! Very good! Os good quality, it freezes very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice machine replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and very polite! I will go back and use this geek squad in grand forks nd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a fridge for my son to use at college. Well I thought it would be a good investment to purchase the protection that was offered on this product. 4 yr coverage on an appliance for a college student was probably the best investment I could have made. As if something goes wrong he is not calling home for us to purchase a new one. You tell him to take it back to the store and get it fixed or replaced.

    I would recommend this to a friend